Vacancy title:
Human Resource and Administration Manager

[Type: FULL_TIME, Industry: Human Services, Category: Human Resources]

Jobs at:
Zambia Cargo and Logistics Limited (ZCL)

Deadline of this Job:
Saturday, April 26 2025

Duty Station:
Dar es salaam | Dar es Salaam | Tanzania

Summary
Date Posted: Thursday, April 24 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Required Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Master’s Degree in Public Administration, Human Resources, or related field is advantageous.
• 7+ years of experience in HR and administration roles, with at least 5 years in a managerial position, preferably within the logistics, transportation, or supply chain industry.
• Proven experience in employee relations, recruitment, performance management, and HR policy development.
• Experience in managing administrative functions such as office management, facilities, and vendor relations.

Personal Attributes

• Strong leadership and people management skills, with the ability to motivate and develop teams.
• Excellent organizational and multitasking skills, with a focus on process efficiency and effectiveness.
• In-depth knowledge of labor laws, employment regulations, and HR best practices.
• Strong communication and interpersonal skills, with the ability to build relationships at all levels of the organization.

Duties and Responsibilities

• Develop and implement HR strategies, policies, and procedures that align with the company’s goals and objectives.
• Oversee the recruitment and selection process, ensuring the company attracts and hires top talent.
• Manage employee onboarding, training, and development programs to enhance skills and capabilities.
• Lead performance management processes, including setting objectives, conducting appraisals, and addressing performance issues.
• Oversee compensation and benefits programs, ensuring competitive and equitable offerings that attract and retain employees.
• Develop and manage employee engagement initiatives to foster a positive work environment and reduce turnover.
• Act as the primary point of contact for employee relations issues, including conflict resolution, disciplinary actions, and grievances.
• Ensure compliance with labor laws and company policies, mitigating risks and maintaining a fair and respectful workplace.
• Conduct investigations into employee complaints or misconduct, making recommendations for appropriate actions.
• Oversee the management of office facilities, ensuring a safe, clean, and well-maintained working environment.
• Manage relationships with external vendors and service providers, negotiating contracts and ensuring quality service delivery.
• Supervise administrative staff, including office managers, receptionists, and facilities personnel, ensuring efficient and effective operations.
• Implement and manage office policies and procedures to ensure smooth day-to-day operations.
• Coordinate with the IT department to ensure proper functioning of office equipment and technology.
• Ensure compliance with all employment-related regulations and company policies, including health and safety standards.
• Develop and implement HR policies that are compliant with local and international labor laws.
• Manage the company’s risk related to human resources, including monitoring legal developments and advising on necessary policy changes.
• Oversee the maintenance of employee records, ensuring confidentiality and compliance with data protection regulations.
• Oversee health and safety training for employees, ensuring awareness and adherence to safety protocols.
• Manage workplace health and safety programs, including incident reporting and investigation.
• Prepare and present HR and administrative reports to senior management, including metrics on turnover, recruitment, and employee satisfaction.
• Analyze HR data to identify trends and make recommendations for improvements.
• Manage HR and administrative budgets, ensuring cost-effective use of resources.

Work Hours: 8

Experience in Months: 84

Level of Education: bachelor degree

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