Vacancy title:
CVM Specialist (Data)
Jobs at:
Tigo also found at https://www.millicom.com
https://greattanzaniajobs.com/https://greatta-d6f5.kxcdn.com/jsjobsdata/data/employer/comp_1990/logo/TIGO%20Tanzania.png
Deadline of this Job:
8th May 2019
Summary
Date Posted: 25th April 2019 , Base Salary: Not Disclosed , Currency: TZS , Value: 1562000 , Minimum: 1093750 , Maximum: 4687500 , Period: MONTH
JOB DETAILS:
JOB PURPOSETo maximize customer value by focusing on CVM programs for mobile data, focusing on enriching customer experience at each stage of customer lifecycle, to derive better value for customer a well as Tigo, by means of segmentation and targeted approach, focusing specifically on the High Value segment as per Tigo’s commercial strategy. In terms of results, we are looking for increase in data penetration (3G and 4G), data ARPU and data pack penetration, by means of targeted activities, to derive positive impact on Topline and bottom-line revenues for Tigo .
CORE RESPONSIBILITIES
• Use customer segmentation, data analytics and consumer insight/research as strong tools to design and manage a detailed campaign roadmap for reducing customer and revenue churn
• Launch Data Customer Base Upgrade programs to facilitate upselling of small data bundles to higher bundles
• Grow the adoption of Data users on the Tigo network à increase data penetration by means of reducing data churn and implementing data seeding programs for non-users
• Design and ensure all BTL Campaigns for Data are agreed with product department and it runs on CVM platform in a timely and agreed manner
• Review results of BTL campaigns and take appropriate corrective or re-enforcing actions
• Responsible for designing and initiating WIN Back, Inactivity and upselling Programs to drive data revenues, customers and agreed KPIs
Job Skills: Not Specified
Job Qualifications: Not Specified
Job Education Requirements: Not Specified
Job Experience Requirements: Not Specified
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Job application procedure
Click Here to Apply https://millicomuniversity.csod.com/ats/careersite/JobDetails.aspx?site=1&id=5010
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