Summary
Date Posted: Wednesday, January 29 2025, Base Salary: Not Disclosed

JOB DETAILS:
We are currently seeking passionate and dynamic guest focused housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As an Assistant Housekeeping Manager, you are responsible for managing and leading the team of the housekeeping operation towards achieving the departmental goals and objectives by ensuring that the standards of cleanliness and maintenance of the hotel meet the requirements specified and your role will include key responsibilities such as:
• Plan the monthly roster of coordinators, senior supervisor and floor supervisors
• Carry out the yearly EPDR for his / her direct subordinates
• Perform disciplinary action or dismissal cases of employee under his / her charge
• Monitor and guide new team members
• Coordinate and monitor Preventive Maintenance Program
• Plan and ensure the clearings of annual leave / public holiday are updated on timely basis
• Carry out departmental induction for all trainees and housekeeping new team members
• Update the job descriptions for all direct subordinates as and when required
• Identify training needs for areas of improvement in the department
• Review and recommend more effective cleaning methods, materials and agents on a periodic basis
• Inspect personal grooming, uniform tidiness and cleanliness for the employees

Skills
Education, Qualifications & Experiences
• You should ideally have a degree in hospitality with previous experience in a similar role.
• Excellent written and verbal English communication skills, along with strong interpersonal and problem-solving abilities are essentials.
• Computer literate and knowledge in Opera are an advantage.

Knowledge & Competencies
The ideal candidate will be a friendly, caring individual with good cross cultures sensitivity and a concern for quality and an eye for details. You demonstrate initiatives at all times and lead and support your subordinates by example and with a hands-on approach. You will work well under pressure in a fast-paced environment and enjoy working with a multi-cultural team and guests alike, while possessing the following additional competencies:
• Understanding Hotel Operations
• Effective Communication
• Planning for Business
• Supervising People
• Understanding Differences
• Supervising Operations
• Teamwork
• Adaptability
• Customer Focus
• Drive for Results

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education: Bachelor Degree

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