Customer Account Manager job at SimbaNet
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473 Days Ago
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Vacancy title:
Customer Account Manager

[ Type: FULL TIME , Industry: Telecommunications , Category: Accounting & Finance ]

Jobs at:

SimbaNet

Deadline of this Job:
02 March 2023  

Duty Station:
Within Tanzania , Dar es Salaam , East Africa

Summary
Date Posted: Monday, February 27, 2023 , Base Salary: Not Disclosed

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JOB DETAILS:
Job Purpose:
• Customer Account Managers (CAM) are responsible for handling client Accounts.
• They foster the relationship between the company and the customer well as handle any projects, accounts, or issues that might be relative to that client.
• These managers liaise frequently with the customer to assure them of their importance and this helps to build the customers respect and trust in that business.

Job Responsibilities
• Utilize, review and update the customer database (SAGE) – invoice, contract and online database should match
• Ensure customer relations and Collections is number one priority
• Ensure collection of customer payments are in line with our credit policy.
• All invoices are to be paid within 15 days from invoice date.
• And as per Contract payments terms agreed
• Learn and Understand customer business to help serve them better
• Analyse customer data and information in order to improve customer satisfaction through constant service improvement, proactive contract reviews and renewals.

Skills Knowledge & Abilities
• 5+ Years of relevant experience,
• Be able to communicate passionately and efficiently, verbally, in print and on the phone
• Be detail oriented
• Be able to Multitask and handle several client accounts
• Be able to work along with other teams’ members

Education

• Diploma in Business Management
• Bachelor Degree in Commerce, Arts, Economics, Social Sciences

Work Hours: 8


Experience in Months: 60

Level of Education:
Postgraduate Degree

Job application procedure
Apply to: recruitment@simbanet.co.tz before the Deadline: 2nd March 2023


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QUICK ALERT SUBSCRIPTION

02 March 2023
Job Info
Job Category: Accounting/ Finance jobs in Tanzania
Job Type: Full-time
Deadline of this Job: 02 March 2023
Duty Station: Dar es Salaam
Posted: 27-02-2023
No of Jobs: 1
Start Publishing: 27-02-2023
Stop Publishing (Put date of 2030): 27-02-2077
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