Summary
Date Posted: Wednesday, December 30, 2020 , Base Salary: Not Disclosed

JOB DETAILS:
Joining Vodacom is more than a job, what we do matters. We don’t just carry minutes, texts and data – we carry people’s lives. And that’s a huge responsibility. If you think for a minute about the people you rely on…the likelihood is they rely on us.
Customers are at the heart of everything we do and we want to make a difference to the lives of our customers, and the communities in which we live and work. We support our people to give something back to the causes that mean the most to them through helping them give time and money to the charities they love.
And what’s it like to work here? We have created an environment where you can look forward to coming to work and are empowered to be at your best. We offer flexibility in how you work that helps you do your job in a way that suits you, opportunities to help you grow and progress throughout your career and a choice of benefits to suit your lifestyle. .


Role purpose:
The Analyst is responsible for collecting, manipulating and studying data to reveal ways to improve the business, this also include conducting full lifecycle analysis and translating stakeholder’s requirements into reporting deliverables

Job Skills: Not Specified


Technical Skills, Competencies, Knowledge and Experience
• Bachelor Degree in Computer Science or any related field
• 3 years relevant experience (Research & Analytics, Marketing Customer Service Operations, Advance Excel skills, PowerPoint). Solid interpersonal, analytical skills and customer oriented approach.
• Strong communication skills, fluency in English and Kiswahili.
• Strong database skills, including working with advanced data sets, pivot tables, advanced database and statistical functions and methods.
• Excellent use of Excel and other analytical tools.

Job Education Requirements: Not Specified

Job Education Experience: Not Specified

Work Hours: 8

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Job application procedure
To apply please click here https://careers.vodafone.com/Vodacom/job/Dar-es-salaam-Customer-Operations-Analyst/639734601/  

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