Vacancy title:
Customer Service Consultant
Jobs at:
Shugulika Africa LimitedDeadline of this Job:
05 January 2023
Summary
Date Posted: Friday, December 09, 2022 , Base Salary: Not Disclosed
JOB DETAILS:
Job Description
• Resolves problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, following up to ensure resolution.
• Successful candidate should be able to handle all customer’s inquiries received timely and professionally.
• Monitoring the Airbnb page and responds clients.
• Understanding customers' needs and identifying their problems.
• Demonstrates a positive, enthusiastic, friendly attitude.
Requirements
• Bachelor’s degree or equivalent experience preferred.
• 1-3 years’ experience in real estate or sales.
• Good knowledge of Microsoft Office, google sheets, emailing.
• Ability to troubleshoot key issues.
• Strong communication skills.
Work Hours: 8
Experience in Months: 36
Level of Education: Bachelor Degree
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