Summary
Date Posted: Wednesday, January 22 2025, Base Salary: Not Disclosed

JOB DETAILS:
Ramp Team Leader at dnata MEA – International Airports
We are “Winning Ways” through our best-in-class team of dedicated, passionate, and highly trained aviation professionals. We have been awarded “Ground Handler of the Year” for seven consecutive years and are committed to our Vision of being the world’s most admired air services provider. Led from our Global Headquarters in Dubai and with international and domestic operations spanning six continents, our Mission is to deliver the promises our customers make.

If you’re looking for a highly rewarding career in aviation services, you’re looking for dnata! dnata is one of the world’s largest air services providers. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 129 airports. Offering ground handling cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals.

dnata Zanzibar are looking for enthusiastic, dedicated and qualified team member to join our Airside Team.

Please note, this opportunity is open to Tanzanian Nationals only

Duties/ Responsibilities
• To provide efficient ground support services to the departure and arrival aircraft, ensuring effective customer service support to the operating crew and ground support team.
• To support a team of Ramp Personnel to deliver proficient ground handling and equipment support to ensure the safe and efficient operation of all flights.
• When required, assist Ramp Personnel in the day to day operation. This includes conducting marshalling, towing, and other ground handling activities.
• Responsible for the day to day management and supervision of Ramp Services activities. Ensure these activities are carried out in accordance to operating procedures and safety standards, as per local and international regulations. Ensure the service is punctual and adheres to agreed obligations.
• Monitor Arrivals and Departure flights to ensure Ground Operations functions are carried out within the required time scales.
• Facilitate, monitor and evaluate development of staff while carrying out annual performance and development of assigned employees.
• Set and review measurable service standards and benchmarks based on ongoing business demands and changing customer requirements.
• Provide technical and administrative support to the operating crew, ensuring all relevant personnel records and technical equipment are readily available to conduct an efficient operation.
• Operate the headset/radio to provide communication between ground crew, flight crew, and tower.
• Communicate with ground dispatchers, maintenance and fueling personnel to provide effective ground support for aircraft needs and quick turnarounds.
• Perform Load Control as required

Requirements:
• 10 years schooling
• 5+ years Ground handling services/environment either with an airline or fixed base operator
• Ability to foster teamwork among team members.
• Excellent interpersonal skills for facilitating relationships with decision-makers.

Work Hours: 8

Experience in Months: 120

Level of Education: Bachelor's degree

Job application procedure

Interested candidates, please click here to apply

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