Transaction Monitoring and Dispute Management job at KCB Bank
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Vacancy title:
Transaction Monitoring and Dispute Management

[ Type: FULL TIME , Industry: Banking , Category: Commercial Banks ]

Jobs at:

KCB Bank

Deadline of this Job:
Sunday, December 01 2024 

Duty Station:
Within Tanzania , Dar es Salaam, East Africa

Summary
Date Posted: Monday, November 25 2024, Base Salary: Not Disclosed

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JOB DETAILS:
Job Description
· Monitoring of card fraud both on acquiring and issuing, through various application tools (VRM, MIGS, MPGS, GATEKEEPER, FIMI, and TWFA) and any other system available.
· Resolving ECRM/ITSM Card related queries
· Resolving of all card related queries emanating from e-mail, direct line requests, social media, and liaison with customer service/contact center on resolution.
· Daily monitor online transactions and resolve all issues related to 3D authorization.
· Work closely with sales team on obtaining supporting documents for disputed card transactions and ensure they are submitted to the relevant stakeholders.
· Actively follow up on recovery of chargebacks from merchants with support from the sales and ensure all over dues are recovered.
· Oblige to any other job as assigned from time by the line manager

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Job Info
Job Identification
3170
Posting Date
11/25/2024, 09:01 AM
Apply Before
12/01/2024, 09:00 AM
Degree Level
Bachelor’s Degree
Job Schedule
Full time
Locations
Ali Hassan Mwinyi/Kaunda Drive Junction, P.O Box 804 Dar Es Salaam, TZ

Work Hours: 8


Experience in Months: 36

Level of Education:
Bachelor Degree

Job application procedure
Interested and Qualified,Click here to Apply

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QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Banking/ Finance jobs in Tanzania
Job Type: Full-time
Deadline of this Job: Sunday, December 01 2024
Duty Station: Dar es Salaam
Posted: 25-11-2024
No of Jobs: 1
Start Publishing: 25-11-2024
Stop Publishing (Put date of 2030): 25-11-2077
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