Vacancy title:
Campaign Operations & Execution Specialist
Jobs at:
VodacomDeadline of this Job:
22nd May 2019
Summary
Date Posted: 16th May 2019 , Base Salary: Not Disclosed
JOB DETAILS:
Role Purpose
Support the customer base management strategy for Vodacom Tanzania and delivery thereof through various customer value management activities and initiatives. Configure, execute and monitor direct marketing campaigns that will maximize the customer’s lifetime value through increasing their engagement and growing their revenues/margins.
The primary responsibilities of the role are therefore to manage:
(a) Campaign configuration, execution and monitoring
(b) Ensuring CVM campaigns drive the base management KPIs(Incremental revenue, Engagement(Cross sell/Up sell), Inactivity management.
Key Accountabilities
1. Strategy:
Implement and execute a customer value management strategy to maximize customer lifetime value and the contribution of the customer base to overall services revenue. Lead the business transformation to embed CVM and data driven decision-making principles and culture across the organization.Source: AjiraLeo Tanzania
2. Commercial delivery:
Support the implementation of all CVM campaigns e.g. upsell voice customers to bigger voice bundles, cross-sell data bundles into the voice base, inactivity and churn management campaigns, real-time contextual trigger campaigns
Job Skills: Not Specified
Job Qualifications: Not Specified
Job Education Requirements: Not Specified
Job Experience Requirements: Not Specified
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Job application procedure
Click Here to Apply https://vodafone.referrals.selectminds.com/tanzania/jobs/campaign-operations-execution-specialist-55461
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