Vacancy title:
Housekeeping Attendant
Jobs at:
Johari RotanaDeadline of this Job:
15th July 2019
Summary
Date Posted: 12th June 2019 , Base Salary: Not Disclosed
JOB DETAILS:
Description
Department Housekeeping
Report to (Direct) Director of Housekeeping
Report to (indirect)
Job Grade Grade 3
Population 3
Setting Out To Win
Job Summary:
As a Housekeeper you are responsible for the daily operation of the Housekeeping Department and guide and develop a committed multicultural team to ensure the impeccable Rotana standards are met in all areas. The role involves bringing all the knowledge and standards required to maintain and surpass the guests highest expectations and will include key responsibilities such as:
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As a Housekeeper you are responsible for the daily operation of the Housekeeping Department and guide and develop a committed multicultural team to ensure the impeccable Rotana standards are met in all areas. .
General Duties and Responsibilities:
• Maintain all hotel guest rooms and public areas, plus the ‘heart of house’, ensuring the highest standards of cleanliness are met
• Investigate and attend to Guest complaints in a timely manner and follow up effectively to ensure Guest satisfaction
• Establish standards and guidelines to ensure total guest satisfaction and team productivity in compliance with SOPs
• Supervise training of all housekeeping team members to ensure successful operation
• Measure, interpret and evaluate working standard of the department
• Create and maintain good working relationships within and with other departments
• Control all purchases for the department and be consistently aware of quality and cost
• Show by personal example a philosophy of work and conduct consistent with the professionalism expected
• Manage and control all operation equipment, linen and uniforms
• Set short and long term strategies for the department
• Comply with the hotel environmental, health and safety policies and procedure
Competencies
• Understanding Hotel Operations
• Planning for Business
• Understanding Differences
• Customer Focus
• Winning Through People
Competencies
• Effective Communication
• Teamwork
• Supervising People
Delivering Impressive Results
Competencies
• Supervising Operations
• Adaptability
• Drive for Results
Job Qualifications: Not Specified
Job Education Requirements: Not Specified
Job Experience Requirements: Not Specified
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Job application procedure
To apply for this job, please go to the following website
https://www.brightermonday.co.tz/job/housekeeper-w2pqvk
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