Deadline of this Job: 14 October 2022
JOB DETAILS:Business Manager at Mwananchi Communications Limited
She/he is responsible for leading direct advertising sales across the newspaper’s print and digital platforms. The Business Manager plans, coaches and directs selling activities for the advertising team. This position reports directly to the Advertising Manager.
Full Job Description
• Ensure unit meets revenue and customer satisfaction objectives for direct areas of responsibility using the value selling process; partner with the sales team to interface with clients with the objective to meet and exceed sales goals.
• Ensure the sales force is driving new, up-sell of existing advertisers, while driving retention.
• Build and maintain a high performance sales team.
• Consistently focus on meeting the needs of the customer.
• Hold sales executives accountable to performance including forecasting to maximize opportunities and determine areas for improvement.
• Coach Sales Executives to achieve maximum productivity by competency development.
• Identify opportunities for the Sale Executives and assist in developing sales strategies.
• Recruit the best and most qualified individual for available sales positions.
• Provide continued individual and team training.
• Provide opportunities for developing employees to next level.
• Coaching and managing employee performance.
• Serve as a member of the management team and help develop strategic direction for the department.
• Monitor commissions, reports, customer trends and competition to recommend, develop and implement changes in direction as needed.
Deadline of this Job: 04 October 2022
JOB DETAILS:About the job.
Requirements
• High School Diploma
• At least 3 year of management experience in Housekeeping
• Open for Tanzanian nationals only
Essential Functions
• Conduct self in a professional manner at all times.
• Adhere to the established standard of conduct and house rules, fire regulations and department procedures and policies.
• Dress in issued uniform and ensure a neat, clean and tidy appearance at all times.
• Report to work on time, aware of schedule at all times and if unable to attend work, notifies the Director of Housekeeping in adequate time as stated in Employee Handbook.
• To assist the Director of Housekeeping in the management of the daily operations.
• To be responsible for the operation and administration of the department, in the absence of the Director of Housekeeping.
• To ensure that the Housekeeping and Laundry Department provides the highest standards of excellence in product, physical atmosphere and service.
• To maintain superior standards of cleanliness in all guest contact areas and staff areas.
• Assist in maintaining a safe environment at all times.
• Able to maintain and support company standards.
• Assist in the recruitment, hiring, training, evaluating, disciplining and motivating of employees.
• Be responsible for the timely completion and posting of all schedules, including staff roster and general / deep cleaning schedules.
• Monitor staffing to ensure maximum service, quality, efficiency and productivity.
• Monitor daily assignments to ensure that proper quotas are maintained.
• Monitor the requisition of guest supplies, Laundry Supplies, office and cleaning supplies.
• Inspect all public and back of the house areas cleaned on a regular basis to ensure maintenance of standards.
• Responsible for Day to Day operations of Laundry, including processing of all Guest linen, Room Linen, E Housing Linen and Uniforms
• Participate in the monitoring of cost management as it pertains to inventories, use of supplies, labor and energy.
• Become familiar with Housekeeping and Laundry Department and be able to monitor standards pertaining to guest service, operational efficiency, safety, production, quality and personnel in the absence of the Director of Housekeeping and Housekeeping and Laundry Manager .
• Ensure proper professional working relationship with all departments and divisions within the lodge.
• Ensure that all vacant villas are in good housekeeping condition.
• Review on a monthly basis all work orders, submitting in writing a list of all outstanding work orders.
• Develop and maintain the “Perfect Room Program” for the guest rooms/ villas and public areas.
• Work closely with Director of Engineer and his team to ensure the rectification works and all defects in every location are carried out promptly and according to standards.
• Participate in conducting and planning monthly departmental meetings and ensure housekeeping and laundry concerns are attended for all arrivals in the daily arrival meetings with Front Office.
• Conduct Housekeeping and Laundry Core Standard tests on Supervisors and
• Attendants on regular basis.
• Monitor and ensure all staff performance, and all works are carried out according to established procedures and Four Seasons Core Standards.
• Conduct staff counseling sessions whenever necessary for areas of improvement and concern. Implement training for all new hires and re-training for staff whenever necessary.
• Is competent in MSDS (Material Safety Data Sheet) procedures and trained in accident response.
• Ensure all team members are aware of MSDS procedures and accident response.
• Ensure the targets are met for Housekeeping and Laundry Core Standards Tests Database.
• Assist the Director of Housekeeping in establishing and updating of the Standards Training Manuals.
• Assist the Director of Housekeeping in setting of the annual operating budgets.
• Ensure adequate stocks of all operational supplies at all times and keeping cost within budgets.
• Ensure all Laundry Chemicals are ordered on time , Conduct quarterly inventories of Linen and submit the report to Director of Housekeeping.
• Conduct quarterly inventories of Linen and submit the report to Director of Housekeeping. Able to be hands on with operations whenever necessary.
• Able to highlight training needs of all staff and assist the Director of Housekeeping in developing the training plans accordingly to maximize their potentials and increase productivity and efficiency level in the department.
• Well informed of basic lodge information in order to assist any guest when enquired.
• Inform the Director of Housekeeping of any unusual events and communicate any special instructions during handover.
• Maintain good communication with other departments.
• Manage any valuables/items found in guests/staff laundry and rooms with the Security department.
• Monitor all Housekeeping and Laundry Buggy drivers to ensure full compliance with safety regulations.
• Perform any other duties as assigned by Management. Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
• Works harmoniously and professionally with co-workers and supervisors. May be required to temporary relocate to Arusha logistics office to help.
Specific Responsibilities And Task
• Proficient in mathematics to conduct and submit accurate inventories reports.
• Proficient in computer skills and software to manage all records, eg.
• Purchasing orders, Opera and Lotus Notes systems and basic Microsoft office software.
• Ensure achievement of minimum average of 85% and above in the daily core standards tests by all staff and conduct any re-training whenever necessary Assist Director of Housekeeping to conduct timely new hires probationary reviews and full time hires annual performance reviews.
• Achieve the set departmental goals and continuously implement improvement programs for the department for higher level of service.
• Assist to develop career development plan for all staff and succession plan for the department.
Deadline of this Job: 16 October 2022
JOB DETAILS:Administrative Assistant(m/f/x)
Enabel is the Belgian development agency. It implements Belgium’s governmental cooperation. The agency also works for other national and international donors. With its partners in Belgium and abroad, Enabel offers solutions to address pressing global challenges – Climate Change, Urbanisation, Human Mobility, Peace and Security, Economic and Social Inequality – and to promote Global Citizenship. With 2,000 staff, Enabel manages about 170 projects in twenty countries, in Belgium, Africa and the Middle East.
Background
Enabel is operating in Tanzania as a public limited company under public law with a social purpose in accordance with article 7 (iii) of the General Agreement between The United Republic of Tanzania and The Kingdom of Belgium on Development Co-operation signed on 16th of October 2002, and the introduction Letter from the Embassy of Kingdom of Belgium N° 2018/023 signed on 25th January 2018 on the transformation from BTC into Enabel.
The project on beekeeping, funded by the European Union, has a duration of 4 years with an inception phase of 6 months.
The project is taking place under the 11th EDF National Indicative Programme for Tanzania (2014-2020) in which Sustainable Agriculture is a focal sector with the specific objective to ”enhance management of natural resources, including forests, and ecosystem services for sustainable agriculture development and climate change adaptation”. The European Union Action Document for Beekeeping Value Chain Support contributes to that objective and also to the Planet and Prosperity pillars.
Job description
Your tasks and responsibilities as a Administrative Assistant:
• You support various administrative tasks (filing, archiving, and follow-up of documents…) in order to guarantee efficient support to the department/supervisor/co-workers/project.
• You organize internal and external meetings, workshops, conferences and missions. or events and ensure that information is disseminated to all participants or stakeholders. (e.g. Management of bookings, dispatch of invitations, prepare documentations for important meetings and workshops) etc
• You ensure adequate supplies of necessary materials for the proper functioning of the service.
• You ensure relevant correspondence and documents are filed and kept properly.
• You receive and welcome guests, receive phone calls and transfer them to right contacts in order to adequately address them and/or orient them towards the internal contact needed.
The Administrative Assistant reports to the Accountant Your profile
Required qualifications and experience
• A Tanzanian National
• Diploma in Business Administration or Management from recognised institution.
• Minimum 5 years of relevant experience in Administrative tasks.
• Working in International NGO is an added advantage
Required skills and knowledge
• Good knowledge of Computer software (MS word, MS Excel etc.)
• Excellent communication skills (verbal and written).
• Excellent management and organisational skills ;
• Good Listening and Comprehension skills.
• Excellent customer care skills.
• A Good Team Player
• A mastery of Time Management.
• You are fluent in spoken and written Swahili. Considering the international environment in which you work, excellent knowledge of English is required.
Applicants are also required to commit to the vision, mission and values of Enabel (https://www.enabel.be/content/enabel-vision-mission-values
We offer you
• A fascinating job in an international environment.
• A contract of 23 months. You are based in Tabora Region.
• A salary package that comprises the monthly gross salary, in accordance with our salary scales (Class 3), hospitalization/healthcare insurance, 13th month, double holiday allowance and reallocation allowance.
Every person who fulfils the conditions listed in our job advertisements may apply. Enabel is committed to equal opportunities and diversity in its workforce. We do not discriminate on the basis of gender, origin, age, religion, sexual orientation, disability status or any other factor
Deadline of this Job: 11 October 2022
JOB DETAILS:Description
We Are Setting The Pace
Clickatell is a world-class Chat Commerce company, ambitious to stay ahead of its competitors. We build our own culture in which we dream big and stay busy doing the right things. We need champions who understand the bigger picture, believe in making a difference and are able to connect the dots to achieve success. In our agile and demanding environment, you will be required to collaborate, ask the right questions and take the smart risk.
We call ourselves Champions. Why Champions? Because it’s not only about what we have done, but what we are doing and going to do. The way we do things, matter and influences how we drive our organization forward and deliver solutions to our customers. Watch this space as we blaze a new path while expanding across the globe.
Purpose
We are looking for a dynamic, reliable and hands-on Facilities Clerk to ensure that Clickatell continues to manage its office facilities effectively and efficiently in Cape Town and across the world.
We require a professional face to the business for the Cape Town office while maintaining a global office and work from home environment. The role is office based and reports to the Facilities Manager.
We Do The Right Things – Responsibilities of the role
Facilities functions:
• Document administration (record keeping, documentation is kept updated, improving processes and procedures)
• Asset management (purchasing of office and staff assets. Asset tag and load all asset onto asset management system
• Manage facilities department projects such as (but not limited to) refurbishments, office space capacity planning, electrical compliance and maintenance (planning & implementation), air-conditioning audits and maintenance (planning & implementation)
• Ensure new on-boarding employee and exit employee processes are followed in terms of office access, access tag programmed, welcome pack provided, office chairs and parking, etc.
• Access Tags –programming and maintenance of staff tags
• Stock Management: stock ordering, stock-taking of consumables, beverages, stationary, etc., and optimising stock levels. Continuously improve stock management systems and processes.
• Finance and Budgets – keeping track of purchased vs budget, submit new items for re-forecast. invoices & statements– weekly submission and follow up on monthly supplier invoices & statements. Procurements for all purchases and supplier services.
• Contract and vendor administrations (ensure that Supplier/Vendor contracts are kept updated)
• Assist with logistical arrangements and refreshment requirements of all office meetings such as staff and Management meetings. Facilitating cleaners on duties related to boardrooms, catering and guest courtesy services
• Update Ticketing system daily related to requests to the facilities department
• Efficient use of collaboration tools to share tasks, priorities, and progress i.e. Confluence, MS teams etc.
• Manage and maintain accurate and efficient systems for the management of the company cell phone contract and devices
• Assist with procurement of items required by the business such as social committee or facilities related items
• Effective management of staff vouchers (controls and audits)
• Building maintenance (direct engagement with property owners to uphold the maintenance of leased properties)
• Efficiently and effectively manage any crisis such as a water pipe leak, power failure, etc.
• Ensure accurate tracking of contractor work vs. scope of work vs. quotes and agreed quality levels
• Manage and track service level agreements with suppliers
• General administrative duties requested by line manager and snr manager from time to time
• Handle staff queries or escalations related to facilities management department
• Assisting staff Working remotely (maintain an efficient service and improvement process and procedures)
• Monthly reporting (report on action items that has been complete and list upcoming task and projects)
• General office repairs (ensure a high and efficient office maintenance)
• Manage work-from-home office requirements of staff
• Attend to afterhours emergencies at the Cape Town office as and when required
• Implement and maintain OHS guidelines, processes, and procedures
• Actively act as co-owner, SHE Rep and reliever for main person responsible for OHS
• Minute taker for all OHS committee meetings
• Updating policy
• Maintain all services required under the OHS i.e. pest control, etc.
• OHS monthly induction to be presented to all new staff
• OHS Sustainability: OHS Annual audit, to ensure that offices are compliant yearly by keeping track of processes, documentation and submission related to audit
Reception functions:
• Ensure that the reception area is always attended to
• Ensure parking is available and managed efficiently for guests and contractors
• Maintain reception area to always look presentable in terms of appearance, personality, and approach
• Receive and manage deliveries in a professional and efficient manner. Take ownership of the security of items being handled for deliveries.
• Assist staff with boardroom bookings
• Training, Exco, Management Meetings: Arrange for set up prior meeting and clear out there after by liaising with cleaning staff on refreshments
• SMS communication to staff on announcements
• General administrative duties requested by line manager and snr manager from time to time
Facilities Clerk Job Vacancy at Clickatell
Occupational Health and Safety (OHS) functions:
Requirements
We Are On A Learning Journey – Requirements of the Role
• Grade 12
• Related qualification
• Possess a valid South African driver’s licence and own reliable transport (Essential)
• Work experience:
• Minimum 2 years’ hands-on experience in building management or facilities management role (Essential)
• Knowledge and Abilities
• Ability to maintain a professional approach and interaction with all external stakeholders and staff in office and remote
• Computer and Microsoft office proficiency (office, outlook, PowerPoint and excel skills)
• Capacity to plan and coordinate priorities
• Strong English communication skills
• Knowledge and skills in managing facilities management related projects
• Good organisational skills
• Good time management
• Ability to make rational decisions during a crisis
• Problem solving orientated
• Project management capability
• Ability to manage multiple external suppliers
• Attention to detail
• Administrative skills
• Strong sense of responsibility toward safety in the workplace
A Bit About You:
You are a highflyer with the ability and desire to achieve. You have a razor-focus on implementing the plans aligned to your team goals and aim to exceed every expectation. You take the brief and produce solutions that are practical, smart and ready to implement. You embrace change that is coming and make recommendations for process improvement. You seek opportunities to connect with others to bring plans together and deliver. You are able to be analytical and follow a logical process to make the right decisions. You have the eye for detail, accuracy and spotting mistakes. You value teamwork and keep an open mind to ensure you are flexible and adaptable. You have exceptional communication skills and manage your time and priorities like a pro.
Benefits
Why You Should Join – Perks of the Role
• Medical Aid contribution
• Pension fund contribution
• Quarterly performance incentive bonus
• Risk benefit company contributions
• Reimbursable communications allowance for internet and mobile phone bills
• Half-day off on your birthday
• 5 personal days leave a year, over and above your annual leave
Stronger Together
Clickatell is unequivocally committed to Diversity, Inclusion and Belonging. We believe that we are stronger together and that sameness limits our thinking and our opportunities. You are welcome at Clickatell for who you are, no matter where you come from or what you choose to believe. Our platform is for everyone, and so is our workplace. But it it’s just about a whole lot of different people working together all having their say – it is about us creating a place where we all feel that we belong. It’s in our differences that we will find the power to keep revolutionizing the way the world uses chat technology.