Deadline of this Job: 18 October 2022
JOB DETAILS:
Main Responsibilities:
• Design and develop an enhanced reporting structure which ensures the early identification of product faults and ensures minimum risk to the business.
• Conduct resource and task management to ensure guaranteed cover to the business.
• Implement methodologies to improve first call resolution.
• Analyse and report Service management activity and make recommendations for increased organisational efficiency and effectiveness
• Manage Core banking application, Network operations centre(NOC), Service desk, Branch technology and Product Lifecycle management units, ensuring timely TAT in products and service delivery.
• Manage and control the service delivery function ensuring that agreed targets and service levels are met and appropriate qualitative standards achieved.
• Work with vendors, technology, marketing, business and customer experience partners to ensure successful delivery of digital products and services.
• Drive the Service Improvement (within the ITIL framework), manage relationships with key stakeholders in the services supply chain and lead a team of strong technical staff to ensure the complex IT estate is functioning as expected.
• Responsible to ensure that IT applications, systems, processes and personnel are developed, implemented and operated in compliance with regulatory standards.
• Ensure the development of a high-performance team
Knowledge and Skills:
• Extensive knowledge of the full spectrum of commercially available computing platforms, software, and software solutions.
• In-depth understanding of business and how to improve its processes by applying technology
• Ability to work in a fast-paced environment.
• Ability to develop and grow people in a stimulating and motivating environment.
• Ability to present technical data in a comprehensive, yet clear manner.
• Externally focused, committed, able to communicate well, innovative, team-oriented, and able to balance critical thinking with execution.
• Ability to quickly understand new technologies’ benefits and how these may impact current business practices.
• Demonstrable honesty, integrity, and credibility; ability to engender the trust and confidence of internal constituency and external partners
Qualifications and Experience:
• Degree in Information Systems/Accounting & Finance /Banking, Computer engineering, Business Administration or equivalent.
• Banking and advanced ITIL certifications will be an added advantage
• 10 years’ experience in ICT service delivery management in banking/financial industry, preferably with exposure to core banking system and branch support/operations.
• NMB Bank Plc is committed to creating a diverse environment and is proud to be an equal opportunity employer
The deadline for submitting the application is 18 October 2022.
Deadline of this Job: 19 October 2022
JOB DETAILS:
Job Description
• NBC is the oldest serving bank in Tanzania with over five decades of experience. We offer a range of retail, business, corporate and investment banking, wealth management products and services.
Job Summary
• To provide specialist advise and support in the generation and provision of reliable business intelligence to support key deliverables and informed decision making, through the execution of predefined objectives as per agreed SOPs.
Job Description
• Apply relevant research methodologies, tools and techniques to effectively and purposefully gather information. |
• Understand and apply existing best practice frameworks to assist in the implementation of identified subject matter processes and standards.
• Provide specialist advice and support in area of accountability to ensure that identified solutions and recommendations are appropriate and effective.
• Identify and recommend new innovative ways of achieving quality results.
• Report on transactional and process activities to enable timely and effective decision making.
Qualifications
• Analytical Thinking – Basic (Meets all of the requirements), Bachelor’s Degree – Computer and Information Science, Digital affinity (Meets all of the requirements), Enabling team success (Meets some of the requirements and would need further development), Experience in a similar environment at junior specialist level, Management information systems (Meets some of the requirements and would need further development), Openness to change (Meets some of the requirements and would need further development), Quality orientation (Meets some of the requirements and would need further development).
locations: Head Office NBC
Deadline: 2022-10-19
JOB DETAILS:
Job Description
• NBC is the oldest serving bank in Tanzania with over five decades of experience. We offer a range of retail, business, corporate and investment banking, wealth management products and services.
Job Summary
• To provide specialist advise and support in the generation and provision of reliable business intelligence to support key deliverables and informed decision making, through the execution of predefined objectives as per agreed SOPs.
Job Description
• Apply relevant research methodologies, tools and techniques to effectively and purposefully gather information. |
• Understand and apply existing best practice frameworks to assist in the implementation of identified subject matter processes and standards.
• Provide specialist advice and support in area of accountability to ensure that identified solutions and recommendations are appropriate and effective.
• Identify and recommend new innovative ways of achieving quality results.
• Report on transactional and process activities to enable timely and effective decision making.
Qualifications
• Analytical Thinking – Basic (Meets all of the requirements), Bachelor’s Degree – Computer and Information Science, Digital affinity (Meets all of the requirements), Enabling team success (Meets some of the requirements and would need further development), Experience in a similar environment at junior specialist level, Management information systems (Meets some of the requirements and would need further development), Openness to change (Meets some of the requirements and would need further development), Quality orientation (Meets some of the requirements and would need further development).
locations: Head Office NBC
Deadline: 2022-10-19
Deadline of this Job: 14 October 2022
JOB DETAILS:
Data Entry Clerk Job Vacancy at Reeds Africa Consult
Our client a manufacturer and distributor of baked goods is looking to fill the role of Data entry clerk in Dar es salaam.
Should have a Degree in Mathematics, Accounting or CPA.
Preferred a lady with a minimum of 2– 3 years of work experience in a similar position in the manufacturing firm.
JOB DETAILS:
Data Entry Clerk Job Vacancy at Reeds Africa Consult
Our client a manufacturer and distributor of baked goods is looking to fill the role of Data entry clerk in Dar es salaam.
Should have a Degree in Mathematics, Accounting or CPA.
Preferred a lady with a minimum of 2– 3 years of work experience in a similar position in the manufacturing firm.
Deadline of this Job: 21 October 2022
JOB DETAILS:
Description
Rentokil Initial:
Rentokil Initial is a Global services company employing over 35,000 colleagues across 70 countries. The Company is at the cutting edge of technology and innovation as it strives to protect people and enhance lives, by controlling pests, improving hygiene and improving interior spaces with plants and scenting.
We are experts in the fields we operate in, investing in training, science, innovation and technology, and affording our employees Opportunities for Growth and Development
Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues.
We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world.
Find out more on careers.rentokil-initial.com
Our family of businesses:
Rentokil Pest Control is the world’s leading commercial pest control company who provide quality, diligent and friendly services to all our customers.
We operate in over 65 countries and we are ranked in the top 3 in 63 of those.
We are highly innovative and have leading technical and scientific expertise and our customers look to us for our knowledge and integrity.
Although we don’t provide the most luxurious of services, this is certainly essential for all of our customers, and to make sure service happens.
Initial Hygiene is the world’s leading hygiene services company who provide quality, diligent and friendly services to all our customers. We operate in over 40 countries and we are ranked in the top 3 in 38 of those. We produce high quality, tailored hygiene product ranges for washrooms – across all sectors and industries where our customers look to us for our knowledge and integrity
Ambius is the world leader in providing interior landscaping services for a range of customers from boutique hotels, to shopping centres. We use planting, scenting, flowers, artwork and exterior landscaping maintenance to improve the environment for the benefit of the customer and their employees. Ambius is a global brand across North America, Europe South Africa and Australia.
IT Developer INTERN Job Vacancy at Rentokil Initial.
Requirements
Colleague Engagement
Support and assist end users in line with our service delivery KPIs
Deploy our solutions into the business and promote user adoption
Productivity and Effectiveness
Fix any bugs that arise in line with our service delivery KPIs
Deliver effective reliable solutions into the business
Other role summary
YOU are looking for an inspiring opportunity. You are interested in gaining knowledge and developing in the Information Systems area in an international environment, within a diverse, cross cultural team. You are an enthusiastic, action oriented and highly committed individual with an excellent problem solving attitude and a team player.
The role will be primarily focused toward the support and development of our Google Cloud based business tools. These will include web applications and BI tools.
You will need to support our new and existing applications in conjunction with the Service Desk and assist in bug fixing and adding features to these apps.
As your skills grow you will be expected to contribute to the design, planning and delivery of these solutions in conjunction with business and IT teams.
This position is hybrid work from home, some time in the office will be required for training, project work, team building and other activities as required whilst the majority of time will be working from home.
Coaching, training and mentorship will be provided throughout your journey with us.
KEY PERFORMANCE AREAS & RESPONSIBILITIESColleague Engagement
• Support and assist end users in line with our service delivery KPIs
• Deploy our solutions into the business and promote user adoption
Productivity and Effectiveness
• Fix any bugs that arise in line with our service delivery KPIs
• Deliver effective reliable solutions into the business
Other
KEY PERFORMANCE INDICATORS
• Quality of tools and applications in line with business requirements
• Quality of documentation and training material
SKILLS AND COMPETENCIES
• Attention to Detail
• Problem Solver
• Positive attitude
• Self motivated
• Strong self-management skills
• Innovative
• Tenacious
• Engaging
• Proactive
• Displays sense of humor
• Deadline driven
• Quick and adaptable learner, grasp new ideas, concepts and material High-Level multimedia user
MINIMUM QUALIFICATIONS & CRITICAL EXPERIENCE
• Knowledge of – Javascript, HTML5 & CSS3 + Java / Python
• Database design and admin – MySQL
• Strong Communication Skills
• Good Presentation Skills
• Ability to work unsupervised
• Knowledge of Google Apps Script and cloud environment
• Scrum Agile Project mgmt framework
• Experience with Microsoft Office\Google Apps, specifically Excel\Google Sheets functions and charts
MUST RESIDE IN THE WESTERN CAPE
MUST BE ABLE TO START IMMEDIATELY
Benefits
Are you interested? Here’s what you can expect when you join us…
Employment Equity
Rentokil Initial believes in diversity and thus offers all employees opportunities and avoids discrimination in compliance with the Employment Equity Act. Our selection process will therefore give preference to suitably qualified Employment Equity candidates in order to to achieve our Employment Equity numerical targets.
Do you love to provide a valued professional service throughout your community? Do you feel like you could do the job well? Apply for the role today!
JOB DETAILS:
Description
Rentokil Initial:
Rentokil Initial is a Global services company employing over 35,000 colleagues across 70 countries. The Company is at the cutting edge of technology and innovation as it strives to protect people and enhance lives, by controlling pests, improving hygiene and improving interior spaces with plants and scenting.
We are experts in the fields we operate in, investing in training, science, innovation and technology, and affording our employees Opportunities for Growth and Development
Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues.
We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world.
Find out more on careers.rentokil-initial.com
Our family of businesses:
Rentokil Pest Control is the world’s leading commercial pest control company who provide quality, diligent and friendly services to all our customers.
We operate in over 65 countries and we are ranked in the top 3 in 63 of those.
We are highly innovative and have leading technical and scientific expertise and our customers look to us for our knowledge and integrity.
Although we don’t provide the most luxurious of services, this is certainly essential for all of our customers, and to make sure service happens.
Initial Hygiene is the world’s leading hygiene services company who provide quality, diligent and friendly services to all our customers. We operate in over 40 countries and we are ranked in the top 3 in 38 of those. We produce high quality, tailored hygiene product ranges for washrooms – across all sectors and industries where our customers look to us for our knowledge and integrity
Ambius is the world leader in providing interior landscaping services for a range of customers from boutique hotels, to shopping centres. We use planting, scenting, flowers, artwork and exterior landscaping maintenance to improve the environment for the benefit of the customer and their employees. Ambius is a global brand across North America, Europe South Africa and Australia.
IT Developer INTERN Job Vacancy at Rentokil Initial.
Requirements
Colleague Engagement
Support and assist end users in line with our service delivery KPIs
Deploy our solutions into the business and promote user adoption
Productivity and Effectiveness
Fix any bugs that arise in line with our service delivery KPIs
Deliver effective reliable solutions into the business
Other role summary
YOU are looking for an inspiring opportunity. You are interested in gaining knowledge and developing in the Information Systems area in an international environment, within a diverse, cross cultural team. You are an enthusiastic, action oriented and highly committed individual with an excellent problem solving attitude and a team player.
The role will be primarily focused toward the support and development of our Google Cloud based business tools. These will include web applications and BI tools.
You will need to support our new and existing applications in conjunction with the Service Desk and assist in bug fixing and adding features to these apps.
As your skills grow you will be expected to contribute to the design, planning and delivery of these solutions in conjunction with business and IT teams.
This position is hybrid work from home, some time in the office will be required for training, project work, team building and other activities as required whilst the majority of time will be working from home.
Coaching, training and mentorship will be provided throughout your journey with us.
KEY PERFORMANCE AREAS & RESPONSIBILITIESColleague Engagement
• Support and assist end users in line with our service delivery KPIs
• Deploy our solutions into the business and promote user adoption
Productivity and Effectiveness
• Fix any bugs that arise in line with our service delivery KPIs
• Deliver effective reliable solutions into the business
Other
KEY PERFORMANCE INDICATORS
• Quality of tools and applications in line with business requirements
• Quality of documentation and training material
SKILLS AND COMPETENCIES
• Attention to Detail
• Problem Solver
• Positive attitude
• Self motivated
• Strong self-management skills
• Innovative
• Tenacious
• Engaging
• Proactive
• Displays sense of humor
• Deadline driven
• Quick and adaptable learner, grasp new ideas, concepts and material High-Level multimedia user
MINIMUM QUALIFICATIONS & CRITICAL EXPERIENCE
• Knowledge of – Javascript, HTML5 & CSS3 + Java / Python
• Database design and admin – MySQL
• Strong Communication Skills
• Good Presentation Skills
• Ability to work unsupervised
• Knowledge of Google Apps Script and cloud environment
• Scrum Agile Project mgmt framework
• Experience with Microsoft Office\Google Apps, specifically Excel\Google Sheets functions and charts
MUST RESIDE IN THE WESTERN CAPE
MUST BE ABLE TO START IMMEDIATELY
Benefits
Are you interested? Here’s what you can expect when you join us…
Employment Equity
Rentokil Initial believes in diversity and thus offers all employees opportunities and avoids discrimination in compliance with the Employment Equity Act. Our selection process will therefore give preference to suitably qualified Employment Equity candidates in order to to achieve our Employment Equity numerical targets.
Do you love to provide a valued professional service throughout your community? Do you feel like you could do the job well? Apply for the role today!
Deadline of this Job: 15 October 2022
JOB DETAILS:
Job Description
Job Profile
First interface to customers to provide a world-class customer service to both existing and prospective customers.
• To provide customer support and queries as required.
• To support the achievement of Sales targets by ensuring all orders are processed and completed within relevant guidelines.
• To act as first point of contact for customers from inquiry to order.
• To work closely with the sales team and support them to achieve sales objectives and improve the sales efficiency and customer satisfaction.
• Manage and develop existing business in line with customer segmentation, rules, and procedures.
• Liase with the inventory planners and secure the replenishment stock for customers.
• Answering all incoming customer calls/emails in a professional manner.
• Receive, process and expedite parts orders and enquiries for customers.
• Handle complaints from customers, liase with relevant Supervisors and Managers to ensure appropriate action is taken.
• Educate customers on the product/services available to them.
• Being able to work with Sandvik’s ERP and all integrated systems and applications
Your Profile
• Degree/Diploma in Logistics/Supply Chain/Procurement
• 2-4 years’ experience in a Customer Service Role.
• Relevant Experience in the Mining Industry is an added advantage
• Knowledge and experience with ERP systems (i.e., SAP, Aurora)
• Experience handling customer queries and complaints
• Excellent listening and communication skills
JOB DETAILS:
Job Description
Job Profile
First interface to customers to provide a world-class customer service to both existing and prospective customers.
• To provide customer support and queries as required.
• To support the achievement of Sales targets by ensuring all orders are processed and completed within relevant guidelines.
• To act as first point of contact for customers from inquiry to order.
• To work closely with the sales team and support them to achieve sales objectives and improve the sales efficiency and customer satisfaction.
• Manage and develop existing business in line with customer segmentation, rules, and procedures.
• Liase with the inventory planners and secure the replenishment stock for customers.
• Answering all incoming customer calls/emails in a professional manner.
• Receive, process and expedite parts orders and enquiries for customers.
• Handle complaints from customers, liase with relevant Supervisors and Managers to ensure appropriate action is taken.
• Educate customers on the product/services available to them.
• Being able to work with Sandvik’s ERP and all integrated systems and applications
Your Profile
• Degree/Diploma in Logistics/Supply Chain/Procurement
• 2-4 years’ experience in a Customer Service Role.
• Relevant Experience in the Mining Industry is an added advantage
• Knowledge and experience with ERP systems (i.e., SAP, Aurora)
• Experience handling customer queries and complaints
• Excellent listening and communication skills
Deadline of this Job: 17 October 2022
JOB DETAILS:
3 Senior IT Security Administrator
Reports to: Head of Division
Contract type: Permanent and Pensionable
Job Purpose:
To assess IT security risks/threats in relation to business processes and functions and determine the impact on business in case of loss or failure of information systems.
Education/Professional Qualifications required:
• Holder of a Bachelor’s Degree in Information Security or its equivalent from a recognized institution with at least an Upper Second Class grade.
• Relevant post-qualification working experience of not less than nine years.
General Conditions:
• Applicants must channel their application letters through their current employers, failure of which will lead to automatic disqualification.
• Applicants must attach the following:
i. An up-to-date Curriculum Vitae (CV) with reliable contact addresses, emails and telephone numbers.
ii. Certified copies of Degree, Postgraduate, Advanced Diploma or Ordinary Diploma certificates.
iii. Certified copies of transcripts of Degree, postgraduate, Advanced Diploma or Ordinary Diploma.
iv. Certified copies of Form IV and Form VI National Examination Certificates. Form IV and form VI results slips are strictly not acceptable;
v. Certified Professional Certifications from respective professional bodies.
vi. Certified Birth Certificate.
vii. One recent passport-size photograph.
• Applicants should indicate two reputable referees with their reliable contacts.
• Certificates from foreign examination bodies for ordinary and advanced level education should be verified by the National Examination Council of Tanzania (NECTA).
• Certificates from foreign Universities must be verified by Tanzania Commission for Universities (TCU).
• Applicants are required to apply for one position only. Applicants who will apply for more than one position will be disqualified.
• Applicants must indicate the position applied for on top of the envelope with the application letter.
• Applicants are required to disclose relevant information in their applications. Giving false or incomplete information will lead to disqualification at any time during the recruitment process or after the appointment.
• Applicants should indicate their willingness and commitment to cover the transfer cost as the transfer is considered to be self-initiated.
• Only short-listed applicants will be contacted.
JOB DETAILS:
3 Senior IT Security Administrator
Reports to: Head of Division
Contract type: Permanent and Pensionable
Job Purpose:
To assess IT security risks/threats in relation to business processes and functions and determine the impact on business in case of loss or failure of information systems.
Education/Professional Qualifications required:
• Holder of a Bachelor’s Degree in Information Security or its equivalent from a recognized institution with at least an Upper Second Class grade.
• Relevant post-qualification working experience of not less than nine years.
General Conditions:
• Applicants must channel their application letters through their current employers, failure of which will lead to automatic disqualification.
• Applicants must attach the following:
i. An up-to-date Curriculum Vitae (CV) with reliable contact addresses, emails and telephone numbers.
ii. Certified copies of Degree, Postgraduate, Advanced Diploma or Ordinary Diploma certificates.
iii. Certified copies of transcripts of Degree, postgraduate, Advanced Diploma or Ordinary Diploma.
iv. Certified copies of Form IV and Form VI National Examination Certificates. Form IV and form VI results slips are strictly not acceptable;
v. Certified Professional Certifications from respective professional bodies.
vi. Certified Birth Certificate.
vii. One recent passport-size photograph.
• Applicants should indicate two reputable referees with their reliable contacts.
• Certificates from foreign examination bodies for ordinary and advanced level education should be verified by the National Examination Council of Tanzania (NECTA).
• Certificates from foreign Universities must be verified by Tanzania Commission for Universities (TCU).
• Applicants are required to apply for one position only. Applicants who will apply for more than one position will be disqualified.
• Applicants must indicate the position applied for on top of the envelope with the application letter.
• Applicants are required to disclose relevant information in their applications. Giving false or incomplete information will lead to disqualification at any time during the recruitment process or after the appointment.
• Applicants should indicate their willingness and commitment to cover the transfer cost as the transfer is considered to be self-initiated.
• Only short-listed applicants will be contacted.