Deadline of this Job: 03 November 2022
JOB DETAILS: WASH Specialist, NO-3 Job Vacancy at UNICEF
Job no: 556083
Contract type: Fixed Term Appointment
Duty Station: Kigoma
Location: United Republic of Tanzania
Categories: WASH (Water, Sanitation and Hygiene)
UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.
Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.
And we never give up.
For every child, Safety
The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the Organization does — in programmes, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children’s rights into action. For UNICEF, equity means that all children have an opportunity to survive, develop and reach their full potential, without discrimination, bias or favoritism. To the degree that any child has an unequal chance in life — in its social, political, economic, civic and cultural dimensions — her or his rights are violated. There is growing evidence that investing in the health, education and protection of a society’s most disadvantaged citizens — addressing inequity — not only will give more children the opportunity to fulfill their potential but also will lead to sustained growth and stability of countries. This is why the focus on equity is so vital. It accelerates progress towards realizing the human rights of all children, which is the universal mandate of UNICEF, as outlined by the Convention on the Rights of the Child, while also supporting the equitable development of nations.
How can you make a difference?
Purpose of the Job
The WASH Specialist reports to the Chief of WASH for guidance and general supervision. The Specialist supports the development, preparation, management, implementation, monitoring and evaluation of the WASH programme within the country programme. The Specialist provides technical guidance and management support throughout the programming processes, to facilitate the administration and achievement of the WASH-related output results in the country programme.
Summary of key functions/accountabilities:
• Programme development and planning
• Programme management, monitoring and delivery of results
• Technical and operational support for programme implementation
• Humanitarian WASH preparedness and response
• Networking and partnership building
• Innovation, knowledge management and capacity building
To qualify as an advocate for every child you will have…
• An advanced university degree in one of the following fields is required: public health, social sciences, behavior change communication, sanitary engineering or another relevant technical field. Additional relevant post-graduate courses that complement/supplement the main degree are a strong asset
• A minimum of five years of professional experience in WASH-related programmes for developing countries is required. One year of deployment in a developing country is required. At least one three-month deployment mission in a humanitarian situation (with UN-Govt-INGO) is required.
• Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset
For every Child, you demonstrate…
UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: https://uni.cf/UNICEFValues
UNICEF competencies required for this post are…
(1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others.
During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.
UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.
We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.
UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.
Remarks:
UNICEF’s active commitment towards diversity and inclusion is critical to deliver the best results for children. For this position, eligible and suitable female are encouraged to apply.
Only shortlisted candidates will be contacted and advance to the next stage of the selection process.
UNICEF appointments are subject to medical clearance. Appointments are also subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.
UNICEF only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed at http://www.whed.net/.
The VA is open to all (internal and external candidates).
This is a national officer position and is open to nationals of the United Republic of Tanzania. Non-nationals will not be considered for this role.
Deadline of this Job: 08 November 2022
JOB DETAILS: Job Description
WHO WE ARE
The mission of The Nature Conservancy (TNC) is to conserve the lands and waters upon which all life depends. As a science-based organization, we develop innovative, on-the-ground solutions to the world’s toughest environmental challenges so that people and nature can thrive. Our work is guided by our values, which include a commitment to diversity and respect for people, communities, and cultures. From a rewarding mission to career development and flexible schedules, there are many reasons to love life #insideTNC. Want to know more? Check out our TNC Talent playlist on YouTube to hear stories from staff or visit Glassdoor.
One of TNC’s primary goals is to cultivate an inclusive work environment so that employees around the globe have a sense of belonging and feel that their unique contributions are valued. We know we’ll only achieve our mission by hiring and engaging a diverse staff that reflects the communities in which we work. Recognizing that people bring talent and skills that have been developed outside the scope of a job, we take a holistic approach to recruitment that considers life experience in addition to the professional requirements listed in our postings. Please apply – we’d love to hear from you. To quote a popular saying at TNC, “you’ll join for the mission, and you’ll stay for the people.”
Since establishing the Africa Program in 2007, The Nature Conservancy’s vision in Africa is to work towards fostering a sustainable future for people and nature, partnering with indigenous communities across 55 million acres on the continent. Our efforts are firmly rooted in people, leveraging scientific and technical expertise as we collaborate with governments and organizations to conserve and enhance Africa’s shared resources in the 9 countries we operate.
TNC’s work in Africa transcends three key pillars: securing ownership rights to lands and resources for indigenous people, strengthening leadership and resource management and helping communities value nature through a holistic appreciation of its benefits while increasing revenue streams for conservation efforts and socio-economic development. Together with our partners, we are witnessing critical milestones in integrated land and fisheries management, ocean and source water protection, energy development and sustainable food production, working together and strengthening our resolve in tackling global challenges such as climate change, habitat and biodiversity loss that stands to adversely impact the nearly 1.4 billion people that share Africa. In Western Tanzania TNC is partnering with Pathfinder International (PI) to implement an integrated holistic Population – Health and Environment (PHE) program known as Tuungane to improve sustainable practise in fisheries, forest, farming, and families including women empowerment and gender integration.
WHAT WE CAN ACHIEVE TOGETHER
The Gender and Education Officer will participate in advancing an integrated approach to population, health, and the environment in Western Tanzania and influence policy for the same at National level. They implement and support activities that strengthen the role and responsibilities and empower women and girls in the Tuungane program area whilst working closely with communities, partner organizations, CBOs and government entities. This position liaises with TNC’s regional and global gender staff and promotes activities that directly contribute to TNC’s 2030 Goals and Tuungane Gender goals 2027. The position will also support youth education for conservation and coordinate stakeholders on youth conservation education in Western Tanzania. The position may also help to raise funds by providing input for proposal writing and solicitation as needed. The Gender and Education Officer will report to the Tuungane Program Director and will be based at The Nature Conservancy (TNC) office at Buhingu- Uvinza, Tanzania.
WE’RE LOOKING FOR YOU
The Gender and Education Officer will lead conservation-gender related forums and collaborate with other organizations to influence the inclusion of gender in conservation outcomes and activities in Western Tanzania.
Specifically, the role will:
• Serve as the gender focal point for the Tuungane program.
• Coordinate youth education, especially for girls, in conservation in Tuungane, West Tanzania.
• Will ensure that Tuungane community platforms such as Beach Management Units (BMUs), Collaborative Fisheries Management Associations (CFMA), Tree growers associations, Agricultural Market Cooperative (AMCOS), and Joint Forest Management (JFM) have at least 30% women members.
• Train Tuungane community platforms including Community Conservation Banks and First-Time parents in gender related matters.
• Lead and encourage women to run for the elected leadership positions of local natural resource management organizations.
• Elevate the Tuungane gender experience and link to sub-national and national gender work.
• Facilitate all people-related data collection are gender-disaggregated.
• Ensure that all Tuungane trainings include at least 30% women participants.
• Supervise children and youth natural resources management education at primary school and establish children/youth environmental clubs with at least 50% girls.
• Supervise girls’ education at Lagosa secondary school, to have improved sanitation facilities and coordinate the transformation of the School to a boarding school to be managed fully by the Government without support from Tuungane.
• To ensure replication of the girl’s education and children environmental club model to other schools by partnering with government and other organizations.
• May work in variable weather conditions, at remote locations for long periods of time in isolated settings, on difficult and hazardous terrain and under physically demanding circumstances. Requires considerable physical exertion and/or muscular strain.
WHAT YOU’LL BRING
• Bachelor degree in either of education and environment or gender and development, or education with biological sciences, or similar field; and 4 years’ experience in community development and/or conservation education, or equivalent combination of education and related experience.
• Master’s degree in education or gender and or with natural resources management may be preferred.
• At least 4-6 years’ experience in community development and/or conservation education, or equivalent.
• Fluency in English and Kiswahili.
• Experience working on gender issues in Tanzania.
• Proven communications and presentation skills.
DESIRED QUALIFICATIONS
• Multi-lingual skills and multi-cultural or cross-cultural experience appreciated.
• Experience working in a multi-cultural organization is appreciated.
• Experience presenting to and communicating with management-level individuals.
• Excellent team player with experience working in multi-disciplinary groups, using influence and
• interpersonal skills, listening, diplomacy and tact to build strong relationships with governments.
WHAT WE BRING
Since 1951, TNC has been doing work you can believe in. Through grassroots action, we have grown from a small non-profit into one of the most effective and wide-reaching environmental organizations in the world. Thanks to more than 1 million members, over 400 scientists, and the dedicated efforts of our diverse staff and partners, we impact conservation around the world!
TNC offers competitive and comprehensive benefits packages tailored to the individual countries where we work. These may include health care benefits, retirement benefits, parental leave, paid time off, life insurance, and disability coverage as well as an employee assistance program and other life and well-being benefits. Learn more about our benefits on our Culture Tab on nature.org/careers.
We’re proud to offer a flexible work environment that supports the health and well-being of the people we employ.
Deadline of this Job: 08 November 2022
Job Description WHO WE ARE
The mission of The Nature Conservancy (TNC) is to conserve the lands and waters upon which all life depends. As a science-based organization, we develop innovative, on-the-ground solutions to the world’s toughest environmental challenges so that people and nature can thrive. Our work is guided by our values, which include a commitment to diversity and respect for people, communities, and cultures. From a rewarding mission to career development and flexible schedules, there are many reasons to love life #insideTNC. Want to know more? Check out our TNC Talent playlist on YouTube to hear stories from staff or visit Glassdoor.
One of TNC’s primary goals is to cultivate an inclusive work environment so that employees around the globe have a sense of belonging and feel that their unique contributions are valued. We know we’ll only achieve our mission by hiring and engaging a diverse staff that reflects the communities in which we work. Recognizing that people bring talent and skills that have been developed outside the scope of a job, we take a holistic approach to recruitment that considers life experience in addition to the professional requirements listed in our postings. Please apply – we’d love to hear from you. To quote a popular saying at TNC, “you’ll join for the mission, and you’ll stay for the people.”
Since establishing the Africa Program in 2007, The Nature Conservancy’s vision in Africa is to work towards fostering a sustainable future for people and nature, partnering with indigenous communities across 55 million acres on the continent. Our efforts are firmly rooted in people, leveraging scientific and technical expertise as we collaborate with governments and organizations to conserve and enhance Africa’s shared resources in the 9 countries we operate.
TNC’s work in Africa transcends three key pillars: securing ownership rights to lands and resources for indigenous people, strengthening leadership and resource management, and helping communities value nature through a holistic appreciation of its benefits while increasing revenue streams for conservation efforts and socio-economic development. Together with our partners, we are witnessing critical milestones in integrated land and fisheries management, ocean and source water protection, energy development, and sustainable food production working together and strengthening our resolve in tackling global challenges such as climate change, habitat and biodiversity loss that stands to adversely impact the nearly 1.4 billion people that share Africa.
Through our place-based projects in northern Kenya, northern and western Tanzania, western Zambia, Namibia, Gabon, Angola, South Africa and the West Indian Ocean, we have the opportunity to protect more than 75 million acres of land, freshwater and marine habitat by building local institutions and cultivating a culture of conservation that also provides tangible benefits to people.
WHAT WE CAN ACHIEVE TOGETHER
The Resilient Watersheds Intern will support the Resilient Watersheds (RW) program by working closely with the Resilient Watersheds Coordinator and the Resilient Watersheds Manager in promoting the programs objectives, community work on various platforms, drafting strategic communication materials as well as supporting different conservation projects on matters such as product development and value chains analysis. In liaison with the Resilient Watersheds coordinator, they will support promotion of different social media platforms, newsletters, and other communication materials to reach larger audiences. The Resilient Watersheds Intern will also analyse different value chains for the Eldoret-Iten Water Fund (EIWF) and support the project’s outreach products as needed. The internship is for specified period of six months from the date of engagement.
WE’RE LOOKING FOR YOU
Are you looking for a career to help people and nature? Guided by science, TNC creates innovative, on-the-ground solutions to our world’s toughest challenges so that people and nature can thrive together. We’re looking for someone who is a passionate, motivated problem-solver. Come join TNC and apply today!
RESPONSIBILITIES
• Research on different marketing and outreach channels, and social media platforms for different audiences, and propose promotion techniques to increase reach and knowledge sharing
• Work with the Resilient Watersheds Manager to identify and analyze different value chains for the Eldoret-Iten Water Fund to increase the economic benefits for the communities in the watershed areas.
• Assist the project planning team to integrate new techniques and technologies from time to time.
• Support the development of content and dissemination of project information through social media
• Support planning and coordination of stakeholders’ meetings, workshops, technical training, and reporting
• Prepare and share a summarized report on achievements every month with the Resilient Watersheds Coordinator and the Resilient Watersheds Manager
• Research, analyze and share a detailed value chain case study report for promising agricultural products over the 6 months internship period.
WHAT YOU’LL BRING
MINIMMAL QUALIFICATIONS
• University bachelor’s degree in a field relevant to Business, Agribusiness, Information Technology, Marketing, Communication, or other relevant fields and 6 months of related experience.
• Must have graduated, not presently in school/college.
• Prior experience in different communication and analysis tools (Social media platforms, value chain analysis tools, Marketing and Outreach, Remote Sensing tools like Google Earth Mapping) – an added advantage
• Relevance of college course undertaken to the task available at the Resilient Watersheds Program.
• Ability to communicate well with local communities (Swahili is a must).
• Willingness to stay and work in rural settings for a prolonged period when needed.
• Ability to learn, interact, and work with multiple actors including Senior Leaders, County government officials, NGOs, businesspeople, and farmers.
• Willingness to learn new skills including taking the Water Fund online introductory course (Feasibility Phase) up to the certificate level.
• Ability to commit and demonstrate TNC’s core values.
WHAT WE BRING
Since 1951, TNC has been doing work you can believe in. Through grassroots action, we have grown from a small non-profit into one of the most effective and wide-reaching environmental organizations in the world. Thanks to more than 1 million members, over 400 scientists, and the dedicated efforts of our diverse staff and partners, we impact conservation around the world!
TNC offers competitive and comprehensive benefits packages tailored to the individual countries where we work. These may include health care benefits, retirement benefits, parental leave, paid time off, life insurance, and disability coverage as well as an employee assistance program and other life and well-being benefits. Learn more about our benefits on our Culture Tab on nature.org/careers.
We’re proud to offer a flexible work environment that supports the health and well-being of the people we employ.
Deadline of this Job: 08 November 2022
JOB DETAILS: Job Description
WHO WE ARE
The mission of The Nature Conservancy (TNC) is to conserve the lands and waters upon which all life depends. As a science-based organization, we develop innovative, on-the-ground solutions to the world’s toughest environmental challenges so that people and nature can thrive. Our work is guided by our values, which include a commitment to diversity and respect for people, communities, and cultures. From a rewarding mission to career development and flexible schedules, there are many reasons to love life #insideTNC. Want to know more? Check out our TNC Talent playlist on YouTube to hear stories from staff or visit Glassdoor.
One of TNC’s primary goals is to cultivate an inclusive work environment so that employees around the globe have a sense of belonging and feel that their unique contributions are valued. We know we’ll only achieve our mission by hiring and engaging a diverse staff that reflects the communities in which we work. Recognizing that people bring talent and skills that have been developed outside the scope of a job, we take a holistic approach to recruitment that considers life experience in addition to the professional requirements listed in our postings. Please apply – we’d love to hear from you. To quote a popular saying at TNC, “you’ll join for the mission, and you’ll stay for the people.”
Since establishing the Africa Program in 2007, The Nature Conservancy’s vision in Africa is to work towards fostering a sustainable future for people and nature, partnering with indigenous communities across 55 million acres on the continent. Our efforts are firmly rooted in people, leveraging scientific and technical expertise as we collaborate with governments and organizations to conserve and enhance Africa’s shared resources in the 9 countries we operate.
TNC’s work in Africa transcends three key pillars: securing ownership rights to lands and resources for indigenous people, strengthening leadership and resource management, and helping communities value nature through a holistic appreciation of its benefits while increasing revenue streams for conservation efforts and socio-economic development. Together with our partners, we are witnessing critical milestones in integrated land and fisheries management, ocean and source water protection, energy development, and sustainable food production working together and strengthening our resolve in tackling global challenges such as climate change, habitat and biodiversity loss that stands to adversely impact the nearly 1.4 billion people that share Africa.
Through our place-based projects in northern Kenya, northern and western Tanzania, western Zambia, Namibia, Gabon, Angola, South Africa and the West Indian Ocean, we have the opportunity to protect more than 75 million acres of land, freshwater and marine habitat by building local institutions and cultivating a culture of conservation that also provides tangible benefits to people.
WHAT WE CAN ACHIEVE TOGETHER
The Resilient Watersheds Intern will support the Resilient Watersheds (RW) program by working closely with the Resilient Watersheds Coordinator and the Resilient Watersheds Manager in promoting the programs objectives, community work on various platforms, drafting strategic communication materials as well as supporting different conservation projects on matters such as product development and value chains analysis. In liaison with the Resilient Watersheds coordinator, they will support promotion of different social media platforms, newsletters, and other communication materials to reach larger audiences. The Resilient Watersheds Intern will also analyse different value chains for the Eldoret-Iten Water Fund (EIWF) and support the project’s outreach products as needed. The internship is for specified period of six months from the date of engagement.
WE’RE LOOKING FOR YOU
Are you looking for a career to help people and nature? Guided by science, TNC creates innovative, on-the-ground solutions to our world’s toughest challenges so that people and nature can thrive together. We’re looking for someone who is a passionate, motivated problem-solver. Come join TNC and apply today!
RESPONSIBILITIES
• Research on different marketing and outreach channels, and social media platforms for different audiences, and propose promotion techniques to increase reach and knowledge sharing
• Work with the Resilient Watersheds Manager to identify and analyze different value chains for the Eldoret-Iten Water Fund to increase the economic benefits for the communities in the watershed areas.
• Assist the project planning team to integrate new techniques and technologies from time to time.
• Support the development of content and dissemination of project information through social media
• Support planning and coordination of stakeholders’ meetings, workshops, technical training, and reporting
• Prepare and share a summarized report on achievements every month with the Resilient Watersheds Coordinator and the Resilient Watersheds Manager
• Research, analyze and share a detailed value chain case study report for promising agricultural products over the 6 months internship period.
WHAT YOU’LL BRING
MINIMMAL QUALIFICATIONS
• University bachelor’s degree in a field relevant to Business, Agribusiness, Information Technology, Marketing, Communication, or other relevant fields and 6 months of related experience.
• Must have graduated, not presently in school/college.
• Prior experience in different communication and analysis tools (Social media platforms, value chain analysis tools, Marketing and Outreach, Remote Sensing tools like Google Earth Mapping) – an added advantage
• Relevance of college course undertaken to the task available at the Resilient Watersheds Program.
• Ability to communicate well with local communities (Swahili is a must).
• Willingness to stay and work in rural settings for a prolonged period when needed.
• Ability to learn, interact, and work with multiple actors including Senior Leaders, County government officials, NGOs, businesspeople, and farmers.
• Willingness to learn new skills including taking the Water Fund online introductory course (Feasibility Phase) up to the certificate level.
• Ability to commit and demonstrate TNC’s core values.
WHAT WE BRING
Since 1951, TNC has been doing work you can believe in. Through grassroots action, we have grown from a small non-profit into one of the most effective and wide-reaching environmental organizations in the world. Thanks to more than 1 million members, over 400 scientists, and the dedicated efforts of our diverse staff and partners, we impact conservation around the world!
TNC offers competitive and comprehensive benefits packages tailored to the individual countries where we work. These may include health care benefits, retirement benefits, parental leave, paid time off, life insurance, and disability coverage as well as an employee assistance program and other life and well-being benefits. Learn more about our benefits on our Culture Tab on nature.org/careers.
We’re proud to offer a flexible work environment that supports the health and well-being of the people we employ.
Deadline of this Job: 02 November 2022
JOB DETAILS: Job Description
• This intermediate specialist procures goods and services, primarily locally, that are required for Compassion to fulfill its ministry. This incumbent places orders for goods and services and negotiates prices and delivery conditions, achieving terms that are in the Compassion’s best interest. He or she actively negotiates favorable terms, volume discounts and long-term contracts with suppliers to reduce costs and improve efficiencies. At this career level, the incumbent generally works independently on moderately complex sourcing projects or as a team member on larger projects. He or she may coach other specialists.
Responsibilities
• Maintains a personal relationship with Jesus Christ. Is a consistent witness for Jesus Christ, maintains a courteous, Christ-like attitude in dealing with people within and outside of Compassion, and faithfully upholds Compassion’s ministry in prayer.
• Acts as an advocate to raise the awareness of the needs of children. Understands Christ’s mandate to protect children. Commits to and prioritizes child protection considerations in all decision-making, tasks and activities across the ministry. Abides by all behavioral expectations in Compassion’s Statement of Commitment to Child Protection and Code of Conduct. Reports any concerns of abuse, neglect or exploitation of children through Compassion’s internal reporting process and appropriately supports responses to incidents if they occur.
• Effectively procures supplies, materials and services to fulfill Compassion ministry programs. Ensures the most favorable terms and conditions for local ministry operations.
• Sources and procures goods and services from approved vendors, being mindful of sales, promotional campaigns, and other opportunities to secure reduced prices. Assesses the supplier’s products to ensure they that they comply with specifications and meet the organization’s quality standards.
• Negotiates prices and delivery conditions and commits to purchases (within established limits of authority), achieving terms that are in the Compassion’s best interest. Actively negotiates favorable terms, volume discounts and long-term contracts with suppliers to reduce costs and improve efficiencies.
• Employs tools for cost reduction such as supplier consolidation, quality improvements and process efficiencies. Reviews purchase order claims for conformance to company policy, discussing defects and delivery problems and negotiating refunds.
• Interprets client requisitions and anticipates demand for goods and services, monitoring the quality and timeliness of items supplied, and following-up with vendors to ensure timely delivery. Communicates the status of orders with internal customers.
• Resolves vendor-related problems with regard to specifications, timing, quality, quantity, and delivery.
• May provide expertise to other professionals and support staff in the sourcing discipline.
• May coach and provide expertise to other professionals and support staff in the sourcing discipline.
QUALIFICATIONS
Faith
• Has a personal relationship with Jesus Christ.
Culture
• Accountable for supporting, upholding, and engaging in Compassion’s core “Cultural Behaviors” in all internal and external communication and relationships.
Education
• Bachelor degree in Procurement or related field.
Work Experience
• 5 years working experience in procurement, sourcing or a related field.
Licenses and Certifications
• None
Other
• N/A
*** Equivalent education, training, experience and/or certification may be substituted for any of the minimum qualifications listed above ***
WORKING CONDITIONS
Work Environment
• Office – Standard Office Environment
Physical Demands
• Sitting, standing, and/or walking for up to 8 hours per day
Deadline of this Job: 04 November 2022
JOB DETAILS: Primary Purpose:
• This position is responsible for overseeing all United States Refugee Admissions Program (USRAP) Processing Support activity at CWS Africa Kasulu Satellite office. This includes managing workflow within the Processing Support Unit and collaborating with other program departments Kasulu and in Nairobi. This position ensures that RSC Africa processing priorities and targets are met and that standard operating procedures are strictly followed.
Essential Duties:
Compliance
1. Ensures all refugee case processing functions within the Processing Support Department strictly adhere to the DOS/BPRM, USCIS, RPC, CWS and RSC Africa policies, guidelines and procedures.
2. Ensures development, implementation, dissemination and monitoring of standard operating procedures (SOPs) for processing of refugees eligible for the US Refugee Admissions Program in sub-Saharan Africa and specifically ensures their designated SOP is up to date and adhered to.
3. Demonstrates ability to conduct field processing activities within the Processing Support Unit.
4. Conducts job function observations of Processing Support staff to ensure compliance is met and identify any areas of improvement or training needs.
5. Identifies and assists with regular process reviews to compare requirements vs. current processing and outputs.
6. Travels to field locations to monitor processing, conduct performance evaluations and meet with partners and vendors.
Data Management and Analysis
1. Ensures Processing Support circuit rides are planned, revised and updated as needed until confirmed, and staff are prepared while ensuring all functions are completed in the most operationally responsible manner.
2. Closely monitor the movement of cases through the Pre-USCIS pipeline, ensuring cases are being processed and presented according to USRAP priorities.
3. Develops reports and quality control checks that ensure accuracy and efficiency as well as their use.
4. Establishes effective communication systems regarding data and ensures reports are accurate and efficient.
Representation
1. Develops and maintains effective relationships with RSC implementing partners, including PRM, USCIS, IOM, UNHCR, RPC and domestic Resettlement Agencies.
2. Leads circuit rides and ensures all logistics are effective and are meeting the goals of the planned circuit ride.
3. Ensures partner communication from the department is professional, timely and proactive.
4. Represents organizational policies and culture to staff.
5. Ensures the workforce is professional when representing CWS/RSC Africa to refugees, partners, the funder and colleagues.
6. Represent Kasulu Processing Support Department in Department Management meetings and share updates with the Program Manager.
7. Represent Processing Support Department during periodic partner engage meetings in Kasulu
Performance Management
8. Directly supervise the Staff Trainer(s) and other Processing Support staff, including yearly performance evaluations, developing job descriptions, participating in hiring and coordinating leave.
9. Oversee and manage the daily workload and functions of his/her direct reports including monitoring staff time and attendance, regularly providing and documenting performance feedback, completing probationary and annual evaluations, developing job descriptions, participant in hiring interviews, and other human resource functions associated with supervising staff.
10. Trains direct reports on their essential job duties.
11. Ensures that QCs are being conducted and feedback is being provided to staff and/or other departments.
12. Ensures coaching, mentoring, feedback and corrective action plans are being carried out where needed.
13. Establish and communicate on-boarding, training and performance expectations.
14. Develops performance management systems that support consistency in work outputs.
15. Evaluates and assesses training needs for the department and takes the lead in organizing and providing trainings on a regular basis.
16. Develops and implement training modules, in coordination with the Training unit, and ensure that staff receive cross training on different aspects of refugee processing, and that they are monitored and evaluated.
17. Monitors staff time and attendance.
18. Assists with annual plan and strategic planning goals as communicated by the Kasulu Management
19. Work together with the Program Manager and staff to achieve the goals set out for the department
Staff Care
1. Monitors and ensure a safe, healthy and professional work environment.
2. Ensures direct reports are accessing and using their benefits appropriately including leave.
3. Actively support staff by promoting safe space, open-door and the escalation policy.
4. Establish and communicate clear expectations to staff to foster a predictable and consistent work environment.
5. Ensures staff are safe in the field by coordinating with the Kasulu Security Risk Manager and disseminating information related to safety to staff in the field.
Program Administration
1. Ensures the deployment of Processing Support staff and resources to ensure timely flow of cases, in coordination with Programs Management.
2. Support the Programs team in issues related to hiring, recruiting and managing interpreters hired in Tanzania to support program staff
This position also undertakes other duties as assigned by CWS/RSC Africa Management.
This position also undertakes other duties as assigned by CWS/RSC Africa Management.
Qualifications:
Experience:
• Six (6) years paid work experience required
• One year of direct supervisory experience is preferred
• USRAP experience is desirable.
Skills:
• Strong English communication skills, both oral and written.
• Proficiency with MS Office (Excel, PowerPoint, Word, Access, Outlook) and
• Proficiency in START is desirable.
• Demonstrated strong leadership and supervisory skills.
• Excellent organizational and time management skills.
• Thorough knowledge of US Refugee Admissions Program overseas processing and databases is preferred.
Education and Certificates:
• Bachelor’s degree or four (4) additional year’s work experience in lieu of a bachelor’s degree required.
• Master degree preferred.
Abilities:
The Processing Support Supervisor must have the ability to:
• Work and make decisions independently and contribute to overall operations at management levels
• Exercise good judgment and seek guidance as appropriate when confronted with unanticipated problems in the field;
• Maintain a high performance standard with attention to detail, completing tasks within set timeframes;
• Exercise good judgement and seek guidance as appropriate when confronted with unanticipated problems;
• Deal effectively and courteously with a large number of associates, outside agencies, refugees and members of the general public;
• Manage large and diverse workload under pressure with competing priorities.
• Maintain the integrity of official records;
• Analyse and solve complex problems and make sound decisions;
• Work with minimal supervision
• Maintain a high performance standard with attention to detail;
• Work independently and contribute to overall operations of RSC Africa;
• Actively participate in the implementation of the U.S. Refugee Admissions Program (USRAP).
• Be flexible with changing of daily duties as needed.
Important Requirements:
• Strong English communication skills, both oral and written.
• Ability to work in a multi-cultural environment required.
• Commitment to diversity, equity, and inclusion and willingness to support CWS’ Platform on Racial Justice as a CWS employee required.
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Special Requirements:
• COVID Vaccination is strongly recommended for all successful candidates
• The candidate should be of good health, willing and able to travel extensively in often difficult conditions, and have a high degree of flexibility. Must have proof of Yellow Fever vaccination before traveling for RSC Africa.
• This position is based in Kasulu, Tanzania
• This position requires use of laptops at all time, competence in Microsoft office packages is required.
• This position may require travel in sub-Saharan Africa on short notice and under sometimes difficult conditions to meet demands of a dynamic operational program
• Background check which includes references and an educational criminal check is required before the start of employment for International applicants.
• A valid passport and the ability to maintain a valid passport throughout the entire appointment is required, which includes having enough passport pages for travel.
• Employee may be entrusted with the receipt, custody and payment of funds when necessary to carry-out program needs.
• Physical: This position requires bending, squatting, crawling, climbing, kneeling, sitting, standing, walking, pushing/pulling, handling objects (manual dexterity), reaching above shoulder level, using fine finger movements and lifting/carrying heavy loads.
• Environmental: Incumbents in this position will be exposed to excessive noise, marked changes in temperature and/or humidity, dust and infectious diseases, harsh weather climates, long work hours, bumpy roads, extended travel, excessive sun exposure, and non-ventilated spaces.
• Full time
• All employees should be prepared to work from the CWS office within their location of hire. Remote work arrangements may vary depending on location and the governing rulings regarding the COVID-19 pandemic