Deadline of this Job: 30 November 2022
JOB DETAILS:
About the Role:
As our diligent and cyber-savvy Global Digital Product Manager (Compliance and Security) you will own governance for WaterAid's global digital properties and support teams to deliver our new Global Strategy through a range of digital activities.
In this role, you will be responsible for ensuring WaterAid's global digital platforms and products are aligned with applicable compliance, security, accessibility and digital governance policies and standards. Your role will be to support teams to build and maintain experiences and products that are fully compliant and cyber secure. Under the guidance of the Digital Marketing and Product Team Lead and in collaboration with various stakeholders throughout the organisation, the Global Digital Product Manager (Compliance and Security) will provide support to create and implement a digital governance framework. The post-holder will be responsible for the governance of websites and other platforms including microsites, email platforms, SaaS solutions and third-party integrations.
You'll also:
• Lead on digital compliance and governance processes, cyber security and risk management for the WaterAid Drupal website and third party platforms
• Inform and inspire the wider organisation in the importance of digital compliance and security
• Deliver the global governance programme, ensuring digital platforms are cyber secure, compliant, and that any risks are identified and mitigated or added to the product roadmap
• Manage key supplier relationships (cyber security and compliance) and internal coordination with key global stakeholders
About You:
• We are looking for a conscientious digital and analytical thinker who will champion digital data protection, compliance, cyber security best practice and governance. You should be an expert in cyber security management and digital compliance and know how to share your expertise with teams. Working autonomously and with the support of the Digital Product Manager, you will develop and own the core cyber security and digital governance programme. You will own the relationship with our cyber security supplier, whilst working collaboratively with our development partner and teams across WaterAid (including the IT team, the audit and compliance team and global digital teams).
To be successful, you'll need:
• A track record in, and passion for, cyber security and digital best practice
• Experience in developing processes, motivating others and driving change
• Proven experience of platform management including websites and third-party solutions
• Experience in supplier relationship management
• Commitment to WaterAid's values (respect, accountability, courage, collaboration, innovation and integrity)
Our Benefits:
• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day
Our Commitment
An inclusive workplace:
• We are committed to being an organisation where everyone is included, respected, and empowered to be their best. We represent and celebrate our staff, partners and everyone we work with, and create a culture where everyone can reach their full potential.
Equal opportunities:
• We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
• We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
JOB DETAILS:
• Minimum 2 years of relevant job experience.
• Training in basic principles of international protection.
• Experience in working with UNHCR proGres software
• Good computer skills, particularly in data management.
Functional Skills.
• DM-Data Management
• IT-Computer literacy
• MS-Data Collection and Analysis
• IT-IT Refugee Systems & Applications
• TR-Training/Coaching/Facilitation
• EX-Experience in international organization (United Nations or similar)
• PR-Experience in Registration
• Excellent knowledge of English
Standard Job Description
Registration Assistant Organizational Setting and Work Relationships The Registration Assistant is a member of the registration team and is supervised by a more senior colleague who normally reports directly to the Registration Officer. The incumbent is responsible for supporting all activities related to registration, which may also include functions related to reception, filing and data management. S/he responds to queries from asylum seekers and refugees regarding UNHCR’s registration procedures and their rights and entitlements. The Registration Assistant liaises with protection staff and partners to ensure timely identification and referral of persons of concern for protection follow up and may provide interpretation and/or translation services in cases for which s/he has the required language competencies. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity. Duties – Conduct registration interviews in accordance with local SOPs and registration standards. – Respond to queries from asylum seekers and refugees regarding UNHCR’s registration procedures and their rights and entitlements. – Maintain accurate and up-to date records and data related to all individual registration cases. – Identify persons with specific needs and ensure timely referral to protection follow-up as required. – Collaborate with protection staff and/or partners in the delivery of assistance and programming, including provision of identity and entitlement documentation – Act as interpreter and translator when needed. – Refer cases to other units within the office and to implementing partners as necessary. – Perform other related duties as required. Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level G4 – 1 year relevant experience with High School Diploma; or Bachelor or equivalent or higher Field(s) of Education Not applicable. Certificates and/or Licenses Social Sciences; Statistics; Mathematics; Information Technology; HCR Protection Lrng Prog; (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Not specified. Desirable Experience in working with UNHCR proGres software. Functional Skills IT-Computer Literacy; (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Education
Certifications
HCR Protection Learning Program – UNHCR, Information Technology – Other, Mathematics – Other, Social Sciences – Other, Statistics – Other
Other information
Female Candidates are encouraged to apply for the position.This position doesn’t require a functional clearance.
JOB DETAILS:
• Minimum 2 years of relevant job experience.
• Training in basic principles of international protection.
• Experience in working with UNHCR proGres software
– Completion of Secondary education with training/certificate in Development Studies, Human Rights, Community Development /Social Work, Social Science, Political Science, International Law or other clearly related disciplines is required or any related area. Diploma or bachelor’s degree is an added advantage.
• Flexibility to deal with changing protection environment, diverse knowledge and expertise in the area of protection, education, coordination and community-based protection, strong inter-personal skills, strong communication skills.
Standard Job Description
Protection Assistant Organizational Setting and Work Relationships The Protection Assistant normally reports to a more senior Protection colleague. The incumbent provides functional and administrative support to the protection unit on protection related liaison, correspondence, monitoring, case management and reporting activities. The Protection Assistant also supports the protection unit in designing a comprehensive protection strategy and in providing quality, timely and effective protection responses to persons of concern (PoC). S/he may liaise externally with local authorities and partners on correspondence and/or protection issues as guided by the supervisor. The Protection Assistant also facilitates the involvement of PoC in making decisions that affect them, whether in accessing their rights or in identifying appropriate solutions to their problems. To achieve this, the incumbent will need to build and maintain effective interfaces with communities of concern, local authorities and protection and assistance partners. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity. Duties – Consistently apply International and National Law and applicable UN/UNHCR and IASC policy, standards and codes of conduct. – Observe and respect protection related Standard Operating Procedures (SOPs). – Provide functional and administrative support in all protection related AGD based programming with implementing and operational partners. – Provide functional and administrative support in implementing participatory approaches, needs assessments, monitoring, reporting and case management. – Support assessments on durable solutions through voluntary repatriation, local integration and where appropriate, resettlement. – Facilitate liaison with competent authorities for the issuance of personal and other relevant documents. – Assist in drafting reports, routine correspondence, updating relevant databases and compiling statistics within the Area of Responsibility (AoR). – Select PoC for preliminary interviews and decide which relevant information to share. – Enforce integrity in the delivery of protection services by local implementing partners. – Perform other related duties as required. Minimum Qualifications Years of Experience / Degree Level For G4 – 1 year relevant experience with High School Diploma; or Bachelor or equivalent or higher Field(s) of Education Not applicable Certificates and/or Licenses Protection (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential: Not specified. Desirable: Not specified. Functional Skills PR-Protection-related guidelines, standards and indicators PR-Refugee Protection Principles and Framework IT-Computer Literacy (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Education
Certifications
HCR Learning Program – UNHCR, HCR Protection Induction Prog – UNHCR, HCR Protection Learning Program Statelessness – UNHCR, HCR Protection Learning Program – UNHCR, HCR Thematic Protection Learning Program – UNHCR
Other information
Female Candidate are encourage to apply for the job opening.This position doesn’t require a functional clearance.
JOB DETAILS:
About the Role:
As our diligent and cyber-savvy Global Digital Product Manager (Compliance and Security) you will own governance for WaterAid's global digital properties and support teams to deliver our new Global Strategy through a range of digital activities.
In this role, you will be responsible for ensuring WaterAid's global digital platforms and products are aligned with applicable compliance, security, accessibility and digital governance policies and standards. Your role will be to support teams to build and maintain experiences and products that are fully compliant and cyber secure. Under the guidance of the Digital Marketing and Product Team Lead and in collaboration with various stakeholders throughout the organisation, the Global Digital Product Manager (Compliance and Security) will provide support to create and implement a digital governance framework. The post-holder will be responsible for the governance of websites and other platforms including microsites, email platforms, SaaS solutions and third-party integrations.
You'll also:
• Lead on digital compliance and governance processes, cyber security and risk management for the WaterAid Drupal website and third party platforms
• Inform and inspire the wider organisation in the importance of digital compliance and security
• Deliver the global governance programme, ensuring digital platforms are cyber secure, compliant, and that any risks are identified and mitigated or added to the product roadmap
• Manage key supplier relationships (cyber security and compliance) and internal coordination with key global stakeholders
About You:
• We are looking for a conscientious digital and analytical thinker who will champion digital data protection, compliance, cyber security best practice and governance. You should be an expert in cyber security management and digital compliance and know how to share your expertise with teams. Working autonomously and with the support of the Digital Product Manager, you will develop and own the core cyber security and digital governance programme. You will own the relationship with our cyber security supplier, whilst working collaboratively with our development partner and teams across WaterAid (including the IT team, the audit and compliance team and global digital teams).
To be successful, you'll need:
• A track record in, and passion for, cyber security and digital best practice
• Experience in developing processes, motivating others and driving change
• Proven experience of platform management including websites and third-party solutions
• Experience in supplier relationship management
• Commitment to WaterAid's values (respect, accountability, courage, collaboration, innovation and integrity)
Our Benefits:
• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day
Our Commitment
An inclusive workplace:
• We are committed to being an organisation where everyone is included, respected, and empowered to be their best. We represent and celebrate our staff, partners and everyone we work with, and create a culture where everyone can reach their full potential.
Equal opportunities:
• We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
• We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Deadline of this Job: 29 November 2022
• Minimum 2 years of relevant job experience.
• Training in basic principles of international protection.
• Experience in working with UNHCR proGres software
• Good computer skills, particularly in data management.
Functional Skills.
• DM-Data Management
• IT-Computer literacy
• MS-Data Collection and Analysis
• IT-IT Refugee Systems & Applications
• TR-Training/Coaching/Facilitation
• EX-Experience in international organization (United Nations or similar)
• PR-Experience in Registration
• Excellent knowledge of English
Standard Job Description
Registration Assistant Organizational Setting and Work Relationships The Registration Assistant is a member of the registration team and is supervised by a more senior colleague who normally reports directly to the Registration Officer. The incumbent is responsible for supporting all activities related to registration, which may also include functions related to reception, filing and data management. S/he responds to queries from asylum seekers and refugees regarding UNHCR’s registration procedures and their rights and entitlements. The Registration Assistant liaises with protection staff and partners to ensure timely identification and referral of persons of concern for protection follow up and may provide interpretation and/or translation services in cases for which s/he has the required language competencies. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity. Duties – Conduct registration interviews in accordance with local SOPs and registration standards. – Respond to queries from asylum seekers and refugees regarding UNHCR’s registration procedures and their rights and entitlements. – Maintain accurate and up-to date records and data related to all individual registration cases. – Identify persons with specific needs and ensure timely referral to protection follow-up as required. – Collaborate with protection staff and/or partners in the delivery of assistance and programming, including provision of identity and entitlement documentation – Act as interpreter and translator when needed. – Refer cases to other units within the office and to implementing partners as necessary. – Perform other related duties as required. Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level G4 – 1 year relevant experience with High School Diploma; or Bachelor or equivalent or higher Field(s) of Education Not applicable. Certificates and/or Licenses Social Sciences; Statistics; Mathematics; Information Technology; HCR Protection Lrng Prog; (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Not specified. Desirable Experience in working with UNHCR proGres software. Functional Skills IT-Computer Literacy; (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Education
Certifications
HCR Protection Learning Program – UNHCR, Information Technology – Other, Mathematics – Other, Social Sciences – Other, Statistics – Other
Other information
Female Candidates are encouraged to apply for the position.This position doesn’t require a functional clearance.
Deadline of this Job: 29 November 2022
• Minimum 2 years of relevant job experience.
• Training in basic principles of international protection.
• Experience in working with UNHCR proGres software
– Completion of Secondary education with training/certificate in Development Studies, Human Rights, Community Development /Social Work, Social Science, Political Science, International Law or other clearly related disciplines is required or any related area. Diploma or bachelor’s degree is an added advantage.
• Flexibility to deal with changing protection environment, diverse knowledge and expertise in the area of protection, education, coordination and community-based protection, strong inter-personal skills, strong communication skills.
Standard Job Description
Protection Assistant Organizational Setting and Work Relationships The Protection Assistant normally reports to a more senior Protection colleague. The incumbent provides functional and administrative support to the protection unit on protection related liaison, correspondence, monitoring, case management and reporting activities. The Protection Assistant also supports the protection unit in designing a comprehensive protection strategy and in providing quality, timely and effective protection responses to persons of concern (PoC). S/he may liaise externally with local authorities and partners on correspondence and/or protection issues as guided by the supervisor. The Protection Assistant also facilitates the involvement of PoC in making decisions that affect them, whether in accessing their rights or in identifying appropriate solutions to their problems. To achieve this, the incumbent will need to build and maintain effective interfaces with communities of concern, local authorities and protection and assistance partners. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity. Duties – Consistently apply International and National Law and applicable UN/UNHCR and IASC policy, standards and codes of conduct. – Observe and respect protection related Standard Operating Procedures (SOPs). – Provide functional and administrative support in all protection related AGD based programming with implementing and operational partners. – Provide functional and administrative support in implementing participatory approaches, needs assessments, monitoring, reporting and case management. – Support assessments on durable solutions through voluntary repatriation, local integration and where appropriate, resettlement. – Facilitate liaison with competent authorities for the issuance of personal and other relevant documents. – Assist in drafting reports, routine correspondence, updating relevant databases and compiling statistics within the Area of Responsibility (AoR). – Select PoC for preliminary interviews and decide which relevant information to share. – Enforce integrity in the delivery of protection services by local implementing partners. – Perform other related duties as required. Minimum Qualifications Years of Experience / Degree Level For G4 – 1 year relevant experience with High School Diploma; or Bachelor or equivalent or higher Field(s) of Education Not applicable Certificates and/or Licenses Protection (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential: Not specified. Desirable: Not specified. Functional Skills PR-Protection-related guidelines, standards and indicators PR-Refugee Protection Principles and Framework IT-Computer Literacy (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Education
Certifications
HCR Learning Program – UNHCR, HCR Protection Induction Prog – UNHCR, HCR Protection Learning Program Statelessness – UNHCR, HCR Protection Learning Program – UNHCR, HCR Thematic Protection Learning Program – UNHCR
Other information
Female Candidate are encourage to apply for the job opening.This position doesn’t require a functional clearance.