Customer Service Jobs at Start Mineral Laboratory (SML), Qatar Airways Group and Raytill Tanzania Limited


Deadline of this Job: 
12 August 2022
JOB DETAILS:
Duties
• Attending customers
• Explaining company values
• Preparing company documents

Minimum Qualification
• Diploma in Secretarial Studies, Marketing or related fields

Skills
• Computer (MS Word, Excel, PPT, Publisher)

Airport Services Agent job at Qatar Airways Group

Deadline of this Job: 11 August 2022
JOB DETAILS:
As an Airport Services Agent, you will support the operation by providing five star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travelling. You will ensure a quality service and adherence to safety policies and security standards.

Specific accountabilities include:
• Liaising with check-in, transfer desk and other related areas for the smooth acceptance of passengers
• Escorting and directing arriving and departing passengers to the respective areas such as hotel desk, visa counter, transfer desk, premium lounges and boarding gates
• Assisting the Duty Officer in handling company materials and records
• Liaising with the Ground Handling agent (GHA) for quick processing of hotel and transfer passengers
• Ensuring passengers are assisted smoothly through airport facilities
• Performing other related duties for the purpose of ensuring the efficient and effective functioning of the work unit
• Supervising GHA staff during all flights to ensure Qatar Airways standards of service quality is maintained
• Organizing check-in counters and coordinating documentation issues

Qualifications
• High School Qualification
• Minimum 2 years of job-related experience required with at least 1 year of relevant experience in Airline/ Travel Industry/ Hospitality Institute.
• Excellent communication skills with fluency in English language.
• High energy and positive attitude are necessary to perform well in this very high pressured and demanding environment.
• High level of computer literacy
• Excellent customer focus and service delivery.
• Good interpersonal skills and strong team orientation


Deadline of this Job: 
08 August 2022
JOB DETAILS:
Raytill Tanzania Limited

Job Responsibilities:
• Open and maintain accounts by recording account information
• Resolve product or service problems by clarifying the customer’s complaint
• problem, expediting correction or adjustment, following up to ensure resolution
• Updating account information
• Receiving calls and attending to customers complain and also proffering adequate solution
• Informs clients by explaining procedures, answering questions, providing information
• Updates job knowledge by studying new product descriptions, participating in educational opportunities.
• Gathering and documenting customer information, payment methods, purchases, and reactions to products.
• Keeping up to date on all products and informing customers of new products.

Job Requirements:
• Diploma in any field
• At least 6 months experience
• Excellent in verbal and written communication skills
• Must be able to deliver under strict deadlines and handle pressure effectively.