Vacancy title:
Business Development and Client Relationship Manager

Jobs at:
Workforce Management and Consultancy

Deadline of this Job:
24thJuly 2018

Duty Station:
Dar es Salaam, Tanzania

JOB DETAILS:
Job Description
Job title: Business Development and Client Relationship Manager

Reporting to: General Manager

Role Purpose

• A client relationship manager is a key member of management team. The managerbecomes a trusted client adviser, maximizing long-term revenue opportunities for thecompany.
  

Key Responsibilities

• To develop a deep understanding of the technical and business challenges that clients face.
  
• The manager will work closely with customer-facing staff (Account Managers)when explaining clients’ needs and motivating them to provide the highest servicestandards.
  
• To brief the product development team on the essential features to meet client needs when a client relationship manager identifies opportunities for selling new products to companies.
  
• To build relationships with senior executives,purchasing managers, technical managers, finance directors and other members of theclient team who make or influence purchasing decisions.
  
• To build relationships with clients, based on trust and value, for overcoming issues of price andcreating strong barriers to competition.
  
• To present account plans to senior management for approval andcommitment.
  
• To identify opportunities to increase sales of related products andservices.
  
• To monitor and analyse competitor activitiesto assess threats to important clients.
  
• To apply his account knowledge for settingrevenue targets and identifying resources needed to meet them.
  
• To identify and organise training, helping clients use generate value out of the spendwith company.
  Academic qualifications
  Essential
  Bachelor’s degree in business management or marketing.

Work experience & skills

Essential

• Extensive experience in sales and customer service, as well as technical knowledge relevant to the industry.
  
• Strong planning and analytical skills.
  
• Strong internal communication and coordination skills.

Job application procedure
Applications: Send your CV to; cv@workforceconsult.com