Summary
Date Posted: Tuesday, August 02, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
To ensure that general insurance claims are handled expeditiously and in a professional manner thereby meeting the customer expectations and the Company's Corporate Objectives.

Roles and Duties
• Ensure reserves are correctly set and regularly reviewed to reflect current position of the company’s liability
• Monitor the performance of service providers for effective service delivery
• Constantly analyse the performance of various classes of business and give recommendations to management on corrective measures to ensure the company remains profitable
• Ensure that claims are registered and acknowledged promptly and customers are constantly updated on the status of the claim to ensure early conclusion of the claim and enhance customer satisfaction.
• Ensure that recoveries area initiated and followed to conclusion so as to reduce the final cost of the claim
• Ensure that cheque requisitions are raised upon receipt of discharge vouchers/ invoices to facilitate cheque processing
• Explore the best alternative of dealing with a claim so as to minimize claim expenses and costs
• Maintain effective business relationships by constantly interacting with customers and service providers so as to ensue customers have a pleasant experience
• Prepare management reports for the department to advice on the status of the department at any one time
• Supervise, train, mentor and coach staff within the department to ensure they remain motivate.

Skills
• Business Agility, Business Relationships, Creative Approaches, Customer Interactions, Facilitation, Professional Etiquette, Profitability, Risk Management, Supervision
• Education
• Bachelors Degree (B): Economics, Mathematics, Statistics (Required), Bachelors Degree (B): Insurance (Required)

Job Experience: No Requirements

Work Hours: 8

Level of Education: Bachelor Degree

Job application procedure
To apply follow this link https://oldmutual.wd3.myworkdayjobs.com/en-US/Old_Mutual_Careers/job/Dar-Es-Salaam/Technical-Team-Leader--OMAO-_JR-26831/apply 

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