Summary
Date Posted: Thursday, September 08, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Requirements
• A vacancy has arisen for a Credit Controller in our Tanzania business, based in Dar es Salaam, to ensure optimum debt recovery to meet monthly collection targets for the debt portfolio assigned to you

Your Day-to-day Responsibilities Will Include
• Carry out debt collection and consistently meet and maintain collection targets, including the targeted number of effective calls per day
• Keep a log of all correspondences with customers by updating your debtors register with relevant commentary every time. Complete all required actions of the Dunning Process timely
• Maintain a realistically low incidence rate of bad debt in line with the monthly targets, by ensuring no rollover
• Anticipate developments, and identify accounts that may require special attention and flag them early
• Handle disputed accounts by collecting all relevant information and documents to reconcile customer queries
• Undertake reconciliations, and compile documentation and necessary reports for necessary action by management
• Maintain accurate individual records and performance statistics for the debtors in your portfolio
• Obtain sufficient information to assess the risk of new and existing customers
• Work within guidelines provided and as per the Credit Policy, and report to the AR Team leader
• Close liaison with all colleagues in service and sales to ensure effective coordination of collection activity, sarong of client information,the target being timely collections and query resolution
• Provide accurate advice on debt management, queries, VAT issues etc
• Involvement in the reconciliations analysis of ledger accounts and invoicing history
• Liaise with invoicing team on Credit Control queries for prompt resolution
• Ensure all relevant details are provided to the rider to facilitate collection without unnecessary problems
• Undertake ad-hoc responsibilities as required
• Do you have what it takes? If you want to be considered for this role you will need:
• Relevant Tertiary Education advantageous in a business field
• Proficient in English – written and spoken
• Credit Control skills and experience minimum 2 years
• Customer Care experience advantageous
• Numerical acumen
• Computer literate
• Integrity/reliability
• Strong negotiation skills
• Persuasive
• Strong ownership & responsiveness
• High energy levels (action orientated)
• Self confident/assertive/passionate
• Problem solving skills/solution driven
• Strong demonstration of the values of service, relationships and teamwork
• Be self- motivated and display a high energy level
• Excellent planning and organisational skills
• Team player with a collaborative style
• Demonstrates the ability to take the initiative
• Highly developed communication skills (written / verbal / non-verbal)
• Ability to form strong customer relationships at all levels

Benefits
• Opportunity for Growth
• Employment Equity
• Rentokil Initial believes in supporting all employees to provide equal opportunities
• and avoid discrimination. We also place emphasis on workplace diversity which
• means that we are serious about creating an inclusive environment that accepts
• each individual’s differences, embraces their strengths and provides opportunities for all colleagues to achieve their full

Do you love to provide a valued professional service throughout your community? Do you feel like you could do the job well? Apply for the role today!
Desired Skills and Experience
• Debtors Days
• Finance systems
• account management
• credit control admin
• customer relationships
• debt management
• key accounts



Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Job application procedure
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