Customer Channels Administrator job at VisionFund
Website :
387 Days Ago
Linkedid Twitter Share on facebook

Vacancy title:
Customer Channels Administrator

[ Type: FULL TIME , Industry: Nonprofit, and NGO , Category: Customer Service ]

Jobs at:

VisionFund

Deadline of this Job:
Friday, November 10 2023 

Duty Station:
Within Tanzania , Arusha, East Africa

Summary
Date Posted: Tuesday, October 31 2023, Base Salary: Not Disclosed

Similar Jobs in Tanzania
Learn more about VisionFund
VisionFund jobs in Tanzania

JOB DETAILS:
VisionFund Tanzania Microfinance Bank Ltd (VFT MFB) formerly known as SEDA is a fast growing and reputable Micro Finance Bank (MFB), has a loan book of more than TZS 30 billion and more than 40,000 customer base, more that 5,000 of them being small holder farmers. VFT-MFB is seeking to employ a dynamic and committed Tanzanian young men & women who have passion for people’s economic development to fill in the vacant position detailed here below;

Work reference no. 007/2023
Position: Customer Channels Administrator.
Supervisor: Senior System Administrator Officer.

Manager; Head of Information and Communications Technology.

Responsibility:
• Ensure 24 hours’ availability and reliability of Customer Channels services.
• Ensure the compliance is part of IT operations.
• Lead in Database Management best practice.

Main tasks
• Work with the Supervisor on executing annual plan into workable monthly breakable smart goals.
• Act an excellent representative by working diligently to improve SLA;
• Work with Supervisor to implement IT Security standards.
• implementation of backup management.
• End-user support via helpdesk; this includes problem solving activities, conflict resolution, escalations, and systems restart and recovery.
• Work with the Supervisor on Identifying training needs for carrier development.
• Ensure the both systems uptimes are 24x7x365 with latest patches and software.
• Installing latest patches and updates.
• Keeping records of releases against dates of release.
• Engage system admins to have consolidated data lab for business intelligent tools.
• Explore the big data world agenda and help the bank where it fits.
• Charged with installation, supporting and maintenance of network servers and devices.
• Report all incidents such as end user experience, server bugs, power failures, network failures. Nothing should be considered small
• Other tasks as may be assigned by the supervisor.

Education/Experience
• In ICT, IT or Computer Science
• Proficiency in network administration
• Good knowledge of Microfinance or Banking
• Good skills in self-planning and execution
• 2 years’ experience in handling network and system administration job
• Proven work experience as a Network and IT Security Administrator or similar role.
• Strong knowledge of network protocols, firewall technologies, intrusion detection and prevention systems, VPNs, and other network security tools.
• Linux, Windows server, database (SQL, Mongo, MYSQL) management knowledge
• Familiar with the bank core business
• Capacity and willing to take responsibility and develop sense of righteousness
• Experience with vulnerability scanning tools, penetration testing methodologies, and security assessment techniques.
• Proficiency in network troubleshooting and diagnostic tools.

Special / Personal Abilities
• Excellent character and unquestionable integrity
• Willingness and ability to efficiently work in a team
• Good oral and written communication skills
• Must be a self-starter, highly motivated, organized, and detail-oriented
• Model and demonstrates effective Christian leadership
• Good knowledge on economic and financial topics and sufficient experience in the loan business of VFT-MFB is added advantage


Work Hours: 8


Experience in Months: 24

Level of Education:
Bachelor Degree

Job application procedure
Interested and suitably qualified individuals should forward their application letter, attaching copies of their academic and professional certificates; detailed CV’s with three referees to; vftHRstaff@vftz.co.tz 
The position should be the subject of the email application.

OR; through the postal address below:
The Chief Executive Officer,
VisionFund Tanzania Microfinance Bank Limited,
P.O. Box 1546,
Arusha, TANZANIA.

The application should reach the undersigned not later than 10th November 2023.


All Jobs

QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Customer Service jobs in Tanzania
Job Type: Full-time
Deadline of this Job: Friday, November 10 2023
Duty Station: Arusha
Posted: 31-10-2023
No of Jobs: 1
Start Publishing: 31-10-2023
Stop Publishing (Put date of 2030): 31-10-2077
Apply Now
Notification Board

Join a Focused Community on job search to uncover both advertised and non-advertised jobs that you may not be aware of. A jobs WhatsApp Group Community can ensure that you know the opportunities happening around you and a jobs Facebook Group Community provides an opportunity to discuss with employers who need to fill urgent position. Click the links to join. You can view previously sent Email Alerts here incase you missed them and Subscribe so that you never miss out.

Caution: Never Pay Money in a Recruitment Process.

Some smart scams can trick you into paying for Psychometric Tests.