Customer Service Manager job at Hotel Verde Zanzibar
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46 Days Ago
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Vacancy title:
Customer Service Manager

[ Type: FULL TIME , Industry: Business Management and Administration , Category: Customer Service ]

Jobs at:

Hotel Verde Zanzibar

Deadline of this Job:
Monday, March 03 2025 

Duty Station:
Within Tanzania , Zanzibar, East Africa

Summary
Date Posted: Wednesday, February 19 2025, Base Salary: Not Disclosed

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Learn more about Hotel Verde Zanzibar
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JOB DETAILS:
We are seeking a passionate hospitality professional to join our team as a Customer Service Manager. In this role, you will enhance guest experiences, oversee services, and support staff training.
Key Responsibilities:
• Oversee guest services, ensuring exceptional customer satisfaction.
• Handle guest inquiries, feedback, and issue resolution effectively.
• Assist in training and mentoring front-facing staff.
• Maintain high hospitality standards in line with Hotel Verde’s core values.

Requirements:
• Experience in hotel guest relations or customer service.
• Strong communication and problem-solving skills.
• Ability to work in a fast-paced environment and manage guest expectations

Work Hours: 8


Experience in Months: 24

Level of Education:
Bachelor Degree

Job application procedure
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Job Info
Job Category: Customer Service jobs in Tanzania
Job Type: Full-time
Deadline of this Job: Monday, March 03 2025
Duty Station: Zanzibar
Posted: 19-02-2025
No of Jobs: 1
Start Publishing: 19-02-2025
Stop Publishing (Put date of 2030): 19-02-2076
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