Vacancy title:
Customer Service Manager
Jobs at:
Hotel Verde ZanzibarDeadline of this Job:
Monday, March 03 2025
Summary
Date Posted: Wednesday, February 19 2025, Base Salary: Not Disclosed
JOB DETAILS:
We are seeking a passionate hospitality professional to join our team as a Customer Service Manager. In this role, you will enhance guest experiences, oversee services, and support staff training.
Key Responsibilities:
• Oversee guest services, ensuring exceptional customer satisfaction.
• Handle guest inquiries, feedback, and issue resolution effectively.
• Assist in training and mentoring front-facing staff.
• Maintain high hospitality standards in line with Hotel Verde’s core values.
Requirements:
• Experience in hotel guest relations or customer service.
• Strong communication and problem-solving skills.
• Ability to work in a fast-paced environment and manage guest expectations
Work Hours: 8
Experience in Months: 24
Level of Education: Bachelor Degree
Job application procedure
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