Summary
Date Posted: 25th January 2019 , Base Salary: Not Disclosed , Employment Type: Full-Time , Currency: Tsh

JOB DETAILS:
About us: DRG is one of the World’s leading independent distributors of content. We are proud to be a truly independent partner - as we do not own production companies and are not owned by a broadcaster, we are uniquely positioned to sell every programme we represent on its own merit and, we do not operate in a competitive environment with any of our production partners. Our commitment is simple: to be passionate about the programmes we offer; to sell strategically and effectively; to be innovative in our marketing approach; and to be clearly accountable to our clients
Title: Customer Service Representative
Description: Do you enjoy helping others? Are you looking for a company with great benefits and monetary incentives? We want to hear from you!
Job Description
• As a Customer Care Assistant working in a call center environment, you will be working to support customers with their accounts. Your responsibilities will include, but are not limited to the following:
• Ability to navigate through multiple computer applications with speed and accuracy.
• Ability to work with customers to resolve inquiries.
• Provide troubleshooting assistance to customers
• Ability to accept and implement coaching and feedback in order to achieve individual and team performance goals.
• Maintain a high level of world class customer service/professionalism to a wide range of customers.
• Recommend products that best suit the customer.
• Maintain a positive environment, working with co-workers and customers within a diverse culture.
• Excellent telephone manner and listening skills.
• he ability to relate to customers in a professional and courteous manner.
• he ability to work in a team environment.
• he ability to work under pressure.
• he ability to sit for long periods of time.
• Excellent attention to detail and multi-tasking ability.
• Self-motivation to work under his/her own initiative.
Skills
• Contact Centers
• Customer Service
• Coaching
• Team Performance
• Employee Benefits Design
• Teamwork
• Order Fulfillment
• SIT
• Troubleshooting
• Telephone Manner
Level of education
Secondary Education

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Job application procedure
Click Here to Apply https://www.linkedin.com/jobs/view/834852240/