Customer Service Representative job at CVPeople Tanzania
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569 Days Ago
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Vacancy title:
Customer Service Representative

[ Type: FULL TIME , Industry: Business Management and Administration , Category: Customer Service ]

Jobs at:

CVPeople Tanzania

Deadline of this Job:
Wednesday, May 10 2023 

Duty Station:
Within Tanzania , Dar es Salaam, East Africa

Summary
Date Posted: Wednesday, May 03 2023, Base Salary: Not Disclosed

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JOB DETAILS:

Job Description
Responsibilities

(Preferably a Lady)
• To assist the customers before, during, and after purchases to satisfy customer needs.
• Assisting the sales team on making follow-up to newly approached consumers and existing ones and make sure sales are achieved.
• Keeping the customers register updated with full address and contacts.
• Attending customers’ inquiries and responding accordingly to various emails or phone regarding the sales, marketing, promotional activities.
• To monitor and supervise the effective deliveries of customers’ consignments from the office.

Requirements
• Knowledge and Experience
• Years of experience most commonly required: 1-2

• Communication skills
• She should have an experience/capability or skill effectively exchanging and understanding information, verbally or in writing. Fluency in two languages; Swahili and English

• Sales experience
• She should have skills or experience with sales activities
• Computer Literacy and Data entry She should be experienced or have a skill of entering data into a database or computer software and flexible to learn other computer software.

• Analysis skills
• She should be able to use mental reasoning or research to gain insight into or solve problems.

• Phone etiquette
• She should be able to practicing good manners when on the phone.

• Educational level:
• A holder of Diploma preferably in Business Administration, HRM



Job Experience:No Requirements

Work Hours: 8


Level of Education:
Bachelor Degree

Job application procedure

Interested applicants CLICK HERE TO APPLY


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Job Info
Job Category: Customer Service jobs in Tanzania
Job Type: Full-time
Deadline of this Job: 10 may 2023
Duty Station: Dar es Salaam
Posted: 03-05-2023
No of Jobs: 1
Start Publishing: 03-05-2023
Stop Publishing (Put date of 2030): 03-05-2056
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