Summary
Date Posted: Monday, February 10 2025, Base Salary: Not Disclosed

JOB DETAILS:
The ERP & Systems Integration Specialist is responsible for managing and maintaining the SAP Business One ERP system, ensuring seamless integration with other business applications, and providing technical support to end-users. The role involves system configuration, user training, troubleshooting, report customization, and database administration to optimize operational efficiency and business performance.

Key Responsibilities
ERP Management & Administration
• Oversee the installation, configuration, and maintenance of SAP Business One and its modules.
• Manage SAP HANA database administration, ensuring data integrity and system performance.
• Ensure proper user access control, licensing management, and security policies.
• Monitor system updates, patches, and upgrades, coordinating with vendors and consultants.
• Develop and implement system policies and procedures to enhance performance and reliability.

User Support & Training
• Provide first-line technical support to SAP Business One users and troubleshoot system issues.
• Conduct user training sessions to ensure optimal system utilization.
• Assist departments in process optimization through ERP functionalities.
• Create and maintain user manuals and documentation for SAP Business One workflows.

Customization & Report Development
• Develop and customize reports using Crystal Reports and SQL queries based on business needs.
• Work with departments to design dashboards and reports that enhance decision-making.
• Modify and improve existing SAP Business One workflows to align with business operations.

Systems Integration & Automation
• Integrate SAP Business One with other business systems, including Terminal Manager, Petro Nite, AfroApps, and NEXX.
• Work with software vendors to ensure smooth data exchange between systems.
• Develop and implement automation solutions to enhance operational efficiency.

Data Management & Compliance
• Ensure data accuracy, consistency, and security across the ERP system.
• Perform regular data backups and recovery testing.
• Ensure compliance with company policies and industry best practices in ERP management.

Project Management & Continuous Improvement
• Participate in ERP-related projects, including new module implementation and system enhancements.
• Identify and implement best practices to improve ERP system efficiency.
• Collaborate with different business units to assess system needs and enhancements.

Qualifications & Experience
• Bachelor’s degree in Computer Science, Information Technology, Business Information Systems, or a related field.
• Minimum of 3–5 years of experience managing SAP Business One ERP, preferably with SAP HANA.
• Strong knowledge of SQL scripting, database management, and Crystal Reports development.
• Experience in integrating ERP systems with other business applications.
• Understanding financial and business processes, including procurement, inventory, and sales.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and training skills.

Key Competencies
• Proficiency in SAP Business One administration and customization.
• Strong analytical and critical-thinking skills.
• Ability to work independently and in a team environment.
• Strong project management and documentation skills.
• High attention to detail and ability to manage multiple tasks simultaneously.

Work Environment & Conditions
• Based at Afroil Investment Limited offices, with occasional travel to business units.
• Required to be available for system support outside normal working hours when necessary.

Performance Indicators
• System uptime and stability.
• Efficiency in resolving user issues and system troubleshooting.
• Accuracy and reliability of reports and data management.
• Successful integration of SAP Business One with other systems.
• User satisfaction and training effectiveness.


Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

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