Summary
Date Posted: Tuesday, November 22, 2022 , Base Salary: Not Disclosed

JOB DETAILS:

KEY FUNCTIONS ACTIONS
• Perform all tasks accurately and correctly according to the Food and Beverage Manual.
• Complete daily, weekly and monthly bars reports accurately.
• Strictly follow the company’s and properties financial procedures.
• Follow up on out of stock beverages and guest supplies.
• Ensure all mise-en-place procedures and checklists are strictly adhered to
• Ensure stock rotation procedures, FIFO and write-offs procedures are strictly adhered to
• Actively participate in monthly service stock takes and ensure bars are correctly equipped for all seasons
• Ensure Weekly Beverage Financial Targets are met
• Ensure beverage COS is achieved weekly
• Ensure all training is correctly documented and that all barman are at least 80% proficient
• Ensure accurate records are kept of all guest feedback, preferences and generic daily issues
• Ensure effective systems of identifying Elewana Guests and well looked after in all our bars
• Ensure updated records of loyalty guests and their preferences
• General Duties and Guest Care
• Training new employees on company procedures and policies
• Serving as a liaison between the manager and other staff members
• Creating new alcoholic beverages or updating existing recipes based on customer requests
• Overseeing the inventory of liquor in the bar, ordering new supplies when necessary, and organizing storage space for bottles
• Managing all bar operations including staff scheduling, inventory, ordering supplies, and creating drink specials
• Ensuring that customers receive prompt attention from waitstaff and bartenders
• Maintaining cleanliness of bar area and equipment to ensure sanitary conditions for patrons
• Determining when to stop serving alcohol to patrons who have had too much to drink
• Preparing drink orders for patrons, including mixing beverages and serving them to customers
• Ensuring that bars cleaning schedules are strictly adhered to
• Ensuring adequate mise-en-place before every shift
• Ensuring Quality controls are strictly adhered to
• Ensuring 100% availability of all our stocks listed on our beverage list
• Need to be knowledgeable about all bar techniques especially mixing international classic cocktails, Coffee and other signature coffee drinks
• Know all your beverages including recipes, Cocktail menus, Food menus, opening times, specials and prices for all outlets of the property (e.g. restaurants, bar, etc.).
• Know and be able to explain activities offered within the property and city
• Know and be able to explain to guests about other properties within the company.in Tanzania
• Know excursions and activities (what do we have on offer, details, prices) for all properties to be able to explain and sell them to guests.
• To strictly adhere to billing procedures and voucher information
• Ensure Accuracy of Bars Reports
• Assume responsibility for department keys, cost, losses and discrepancies.
• To produce a consistent, high quality product, providing a courteous, professional, efficient and flexible service consistent with the hotel’s policies & procedures in order to maximize guest satisfaction.
• To have a full working knowledge and capability to perform all duties and tasks in the assigned place of work to the standard of performance set. Note that standards are reviewed and changed on a regular basis reflecting change in trends, guest expectations and operating philosophies.
• Perform other tasks and assist in other departments whenever reasonable and deemed necessary by Management.
• To demonstrate flexibility and adaptability towards changing working hours and shifts according to the requirements of a 24 hour operation.
• To respond to changes in your job function as dictated by the industry, company or the hotel.
• To maintain good working relationships with own colleagues and all other departments.

Education:
• Minimum Diploma in Hotel Management
• 3 years + in the Hospitality industry.
• Equal Employment Opportunity:


Work Hours: 8

Experience in Months: 36

Level of Education: Associate Degree

Job application procedure

Please submit your application by e-mail to husna.swalehe@sopalodges.co.tz quoting the Head Barman in the email header no later than 26th November, 2022 with a detailed CV & covering letter, demonstrating how your skills and experience make you the ideal candidate for this position.


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