Summary
Date Posted: Tuesday, February 04 2025, Base Salary: Not Disclosed

JOB DETAILS:
The Senior Manager strategically works in conjunction with PSK’s senior leadership team to shape and steer approaches and processes for the collation, analysis, and the uptake of programme knowledge, thought leadership, innovation, and learning. The KM&L Senior Manager reports into the Programme Support and Knowledge Director and their key accountabilities are:
• Strategically lead the design of an organisational programme learning and knowledge management strategy, in alignment with the other key organisational strategies and processes such as those for research, external communications and planning, monitoring, evaluation and reporting (PMER).
• Provide leadership and support to IPD and WaterAid in developing an positive organisational culture of learning and effective knowledge management.
• Lead operationalisation and implementation of the KM&L strategy, including shaping and steering the coordination of organisational processes to collate, analyse and disseminate programme knowledge, thought leadership, innovation and learning.
• Lead the development of organisational mechanisms for knowledge exchange and evolution of our approaches including providing leadership to identify specific strategic knowledge gaps.
• Lead the process and methods to develop and maintain WaterAid’s normative frameworks, standards and guidance materials for both internal and external audiences, coordinating with PSK’s and GPAC’s technical and policy leads.
• Strategically steer and support the Capacity Strengthening Senior Advisor, to drive and support WaterAid’s capacity-strengthening agenda.
• Strategically steer and support the IPD’s coordination and interests in the global research agenda as led by the Global Policy and Campaigns department, and steer the effective project management of multi-country programme research projects.
• Lead on the contribution from a KM&L and capacity development perspective within the organisation’s business and bid development efforts by supporting donor engagement, intelligence gathering, and preparation of funding proposals.
• Provide strategic leadership to the team, translated into effective annual priorities, plans and budgets – fully integrated within PSK’s overall plan and linked to the organisational priorities.

Requirements
Essential skills:
• An experienced leader in the area of knowledge management and learning, research and technical capacity development, preferably in the international development sector
• Strong and extensive knowledge management background with a track record of developing effective strategies and approaches for program learning.
• Extensive experience and knowledge of effective knowledge exchange mechanisms and approaches for knowledge evolution.
• Demonstrated ability to lead and design effective applied research initiatives.
• Experience and knowledge of effective capacity development design and delivery.
• Strong IT literacy skills, including designing and maintaining SharePoint or similar information management platforms; and using Microsoft 365 and other web-based tools and platforms.
• Experience working in low and middle-income countries.
• Ability to communicate clearly and influence colleagues and peers; ability to work effectively across diverse groups and cultures.
• A self-starter, able to work independently and drive tasks forward to completion, escalating issues where appropriate.
• Working style that reflects WaterAid’s values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.

Desirable skills:
• Working knowledge of one or more of WaterAid’s working languages (French, Portuguese and Spanish).
• Experience of formation and nurturing of virtual communities of practices and networks.
• Experience of planning, monitoring and evaluating programmes of work.
• Experience of conducting and/or managing research.
• Sound knowledge of WASH and related development issues such as sustainability, rights and equality.

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education: Bachelor Degree

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