Summary
Date Posted: Thursday, October 17 2024, Base Salary: Not Disclosed

JOB DETAILS:
Position: Operations Executive - Dar es salaam

Job purpose:
To make ensure that, the marketing department achieves its corporate objectives and makes the best use of the all company resources by directly supporting the CAMs and other team members in answering, attending and solving all customer/distributors’ concerns.

Duties and responsibilities:
• Provide direct support to CAMs while executing company duties and responsibilities.
• Assist all company distributors by providing them with necessary information and promotional materials to enable them achieve the very best.
• Ensuring positive client, supplier, and vendor relationships.
• Make event records, report to the management and also handle public issues relating to the company.
• Engage directly in the marketing strategies for the company in line with Bf Suma and Managing of activities within the company’s objective range.
• Assisting in Customer Care Duties, including resolving distributors’ complaints, addressing clients concerns and explaining to them the company or shop policies.
• Organise, coordinate seminars, develop and update all the Power Points and distribute to different shop owners and trainers.
• Promoting efficiency by implementing improved operational procedures.
• Monitoring adherence to all marketing policies and processes established to guide marketing department.
• Directly engage in the distribution of promotion materials to the identified distributor
• Able to handle multiple projects and priorities, work well independently or in team environment.
• Prepare events and Promotions records and reports to the management
• Monitoring adherence to all marketing policies and processes established to guide marketing department.
• Engage In competitor analysis by identifying competitors and researching their different marketing strategies

Education qualifications and required experience:
• Bachelor’s degree or Diploma in marketing, marketing communications, journalism, IT or any other related field
• At least 2 years of similar experience or in Customer Service

Competencies:
• Ability to handle a variety of assignments simultaneously and demonstrate a sense of urgency, when required.
• Must exhibit a curious, positive, team-oriented, enthusiastic approach.
• Coordinate with multiple internal clients, such as product marketing, sales and product management.
• Adaptive, effective communication and interpersonal skills with those of diverse organizational levels and backgrounds.

Work Hours: 8

Experience in Months: 24

Level of Education: Bachelor Degree

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