Summary
Date Posted: Friday, October 18, 2019 , Base Salary: Not Disclosed

JOB DETAILS:
The Management of Dag Hotel is looking for two receptionist to join the team and perform the below responsibilities. .

Job Responsibilities:
• Greet hotel guests; answer any questions or concerns.
• Provide an outstanding guest experience
• Maintain an orderly front desk
• Complete basic cashier and bookkeeping responsibilities
• Contact necessary staff to solve problems when challenges arise, ensuring guest comfort
• Operate computer programs and multi-line phone systems
• Maintain guest records and book reservations
• To perform all duties and tasks accordingly to the established Task List
• To be fully conversant with all services and facilities offered by the hotel.
• To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily and guest profiles are being updated.
• To build long lasting guest relationships by being highly responsive and accommodating to requests and proactively anticipating needs to exceed guest expectations
• To ensure that all sales are properly recorded
• To assist in the inventory management and ongoing maintenance of hotel operating equipment and other assets, including establishing par stocks, equipment care and maintenance and inventory taking as required.
• To liaise with the Kitchen on daily operation and quality.
• To ensure that all company minimum brand standards and operational standards have been implemented and are being consistently followed.
• To work closely with Housekeeping team to ensure that the outlet is clean, properly maintained and cared for.

Job Skills: Not Specified

Job Qualifications:
• Form four with pass
• Certification in Hotel Management
• At least one year of working experience in Hotel operations
• Strong working knowledge of the Microsoft Office and all other relevant computer programs
• Excellent written and verbal communication skills;
• Fluent in English
• A proactive approach to dealing with issues that may arise
• Highly organized, able to multitask and prioritize and work under pressure
• The applicant should be below 25yrs of age

Job Education Requirements: Certification in Hotel Management

Job Experience Requirements: 1year

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Job application procedure
Send your cv,academic certificates and cover letter to gndyeli@gmail.com  The deadline for application is 25/10/2019.Only shortlisted candidate will be conducted

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