Summary
Date Posted: Thursday, March 09, 2023 , Base Salary: Not Disclosed

JOB DETAILS:
JOB TITLE Specialist Services Consultant
DATE of ISSUE January 2023
REPORT TO Branch Manager
ROLE PROFILE Sales
FUNCTION Sales
KEY SUPPORT TO Business Development

Nature and Purpose:
The purpose of this role is to increase understanding of and activities in Specialist Services Related Opportunities pertaining to Fumigation, Vector Control & Termite Sales Growth opportunities as designated by the Local Branch Manager
The Specialist Services Consultant will be responsible for developing new business opportunities a designated geographical area within Kenya

Key responsibilities
Sales Growth through Local Sales Consultants
• Identifying Specialist Services Related Opportunities within their Area in accordance with the Area Sales Strategy.
• To liaise with Country & Branch Managers and act as the bridge between Sales and Service.
• To demonstrate innovative ways of sourcing and securing new business in accordance with Rentokil Pest Control’s long term goals and strategy within agreed targets.
• To provide innovative Specialist Services related solutions to all clients supporting.
• To positively promote Rentokil Specialist Services in the aforementioned Sectors. Government, Food Manufacturing, Facilities Management, Healthcare, Pharmaceutical industry, Hospitality, Construction etc
• To attend large Job meetings as and when required.
• To maintain and build upon customer relationships within the Targeted Sectors.

Administration
• To maintain a prospect database of potential clients and share this information across other regions within the business.
• To ensure that all Documentation is passed fit for purpose before going to the Client

Other
• To actively network with other local Sales Consultants in exchanging best practices in Specialist Services.
• To ensure the business instructions regarding the Health & Safety of staff and customers, other site contractors, the public and the environment are followed.
• To perform any other reasonable duties that may arise in performing the job.
• Organise your diary to work effectively during contract working hours with fellow colleagues. This will necessitate a flexibility to stay away from home as the need arises achieving agreed KPI’s

Knowledge and experience
• Ideally have a detailed and technical understanding of Specialist Services and products.
• Pest Control experience an essential
• Health and Safety awareness and requirements.
• Proven business development experience.

Critical Competencies
Deliver Results
The ambition to achieve goals/objectives and the discipline, organization and perseverance to deliver outstanding customer service. You will need to focus on delivering what’s required, and also;
• Establish SMART objectives for self and others
• Be enthusiastic and work with energy to achieve company standards and goals
• Monitor progress of objectives and take action to ensure delivery to agreed timescales, and cost
• Plan, organise and prioritise workload effectively

Act Commercially
The ability to gather and make sense of large amounts of information and apply it to make business and customer focused decisions. You need to use business thinking to make decisions, and also;
• Use experience to solve current problems
• Use a straightforward and practical approach to handling business issues
• Understand how own actions impact on costs and find the most cost effective solution to meet needs

Manage Self
Managing emotions to remain calm, focused and optimistic while dealing with a constant stream of demands. You need to manage your emotions, and also;
• Be aware of own feelings
• Manage own feelings to remain clear and focused
• Have positive expectations that things will work out
• Be aware of own development needs and take steps to improve these
• Know how to take care of self so you can be at your best

Coach and Develop
The encouragement of long term development of others to build capability. You need to give practical support, and also;
• Train team members by giving directions or demonstrations
• Give practical support or assistance to make the job easier for the other individual (i.e. volunteer’s additional resources, tools, information, expert advice, etc.)
• Ask questions, devise tests, or use other methods to ensure that others have understood explanations or directions
• Give support to others and praise more than criticise
• Recognise success

Work with Others
Building relationships and collaborating with others (e.g. customers, colleagues, partners & suppliers) to achieve our mission. You need to be a team player, and also;
• Offer help and advice when asked
• Be supportive and/or positive of other members of team
• Freely share information, knowledge and experience within own team and with other departments / business units
• Commit to team decisions

Display Leadership
The ability to inspire others to achieve Rentokil Initial’s objectives and to hold them accountable for high standards of performance. You need to communicate expectations and direction, and also;
• Give clear directions – ensuring communications are clear and simple
• Communicate objectives and share helpful information with the team/individuals
• Listen to individuals and include their ideas in decisions made
• Conduct regular team meetings to share information and listen to ideas and concerns
• Adapt style to suit customers and colleagues



Work Hours: 8

Experience in Months: 24

Level of Education: Postgraduate Degree

Job application procedure
Send your application to anitha.mlay@rentokil-initial.com before March 10, 2023

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