Vacancy title:
Workshop Supervisor

Jobs at:
TWESCO

Deadline of this Job:
30th November 2018

Duty Station:
Tanzania

Summary
Date Posted: 20th November 2018 , Base Salary: Not Disclosed , Employment Type: Full-Time

JOB DETAILS:

Main purpose of the job
To be responsible for workshop Staff and the smooth operation of the workshop with adherence to Health and Safety compliance regulations. Supervision of workshop activities - KEEPING ADEQUATE SUPERVISION OF JOBS and quality checks

DURING AND THROUGH TO COMPLETION.
This position will manage and lead a team of people in allocating. workload and managing the day to day operations in the workshop. It requires the job holder to co-ordinate resources and liaise with internal and external key contacts to ensure work is delivered on time and to a quality standard

KEY ACCOUNTABILITIES

• Responsible for job allocation and job flow in the workshop including job scheduling and labor allocation for day to day operations.
  
• Co-ordinate resources, (operational and human) schedules and activities to effectively manage jobs.
  
• Ensure supplies are ordered for each job.
  
• Assist with quoting, project management, materials purchasing and quality checks.
  
• Ensure correct job numbers are used and that time records are correct.
  
• Provide oversight and check job estimates.
  
• Manage inward goods, checking quantities, dispatching goods and receipting invoices
  
• Regularly report progress on each job and quickly communicate delays or concerns with the Director - Operations.
  
• Report on manpower overruns or shortfalls.
  
• Act as a technical adviser on key projects and other areas of the business as requested.
  
• Work with the Director - Operations to respond to client’s requests for updates on the status of their jobs and keep the communication channels open to ensure information is accurate.
  
• Identify client’s needs and explain/demonstrate;s services to them, which may involve technical descriptions of products and the way they may be used.
  
• Receive and review feedback from customers and follow up to ensure customer satisfaction.
  
• Work with the Directors to investigate customer complaints and concerns arising from products and suggest appropriate solutions.
  
• Discuss with team to identify appropriate course of action.
  
• Develop and implement systems to record, file and store information pertaining to client enquiries.
  
• Identify staff that require on-going training and implement training opportunities to ensure their skills are improved.
  
• Work with apprentices and semi-skilled staff to role model appropriate technical skills.
  
• Provide feedback to staff that are not performing to the expected level and ensure human resources are informed of trends in performance.
  
• Promote a Health and Safety culture within the business.
  

KEY PERFORMANCE MEASURES

Experience:
5 years and above

PERSONAL COMPETENCIES:

• Minimum of Diploma
  
• Experience of 5 years and above
  
• Excellent Experience in Welding and Metal works
  
• Good knowledge of computer
  
• Excellent Driving skills both Motor Vehicle and Motorcycle
  
• Good communication skills
  
• Experience of managing workshop personnel
  
• Good interpersonal skills
  
• Ability to read and understand drawings, ground plans and elevations
  
• A desire to improve and learn new skills
  
• A willingness to engage in problem solving
  
• Knowledge of Health; Safety legislation within a theatrical context
  
• A flexible approach to dealing with others
  
• Ability to lead others in a workshop environment
  
• Experience of manual handling, especially of large and intricate scenery
  
• Well groomed
  
• Self-motivated and energeticIntegrity and honesty