Summary
Date Posted: Tuesday, August 16, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
The Microfinance Officer should be attentive to details, decisive, and possess excellent interpersonal and problem-solving skills. Previous working experience in microcredit projects is an added advantage.

Key Responsibilities:
• Growing quality asset portfolio and liability through retention of existing customers and recruitment of new customers.
• Identifying potential areas for opening new centers and maintaining high performance in line with the budget.
• Ensuring complaints are timely logged and auctioned, tracker is maintained, and resolution and respond to client is done within reasonable time.
• Building relationship with customers across all centers in order to get viable information for monitoring and control of your portfolio
• Managing the implementation of all processes and procedures as stipulated in the bank’s policies and manuals
• Building awareness with regard to KYC, compliance and AML regulations.
• Ensuring the highest standards of Customer Service is provided to all clients.

Qualifications and Experience
• Bachelors’ degree in Education, Social Work or related field.
• Knowledge of the principles of micro lending
• Excellent communication skills
• Ability to build and maintain strong relationship with customers

Work Hours: 8

Experience in Months: 12

Level of Education: Bachelor Degree

Job application procedure
If you believe you are the right candidate for this position, kindly submit your application with a detailed CV, photocopies of academic certificate, and names of three referees with their contacts, stating the location you are applying for and quoting reference number DCB-MIC08/2022 on the subject of the email. To be considered, applications MUST be submitted through recruitment@dcb.co.tz  not later than 20th August, 2022. Hard copy applications will not be accepted.

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