Summary
Date Posted: Friday, November 17 2023, Base Salary: Not Disclosed

JOB DETAILS:
Position Summary:
Barista prepares and serve hot and cold beverages, including various types of coffee and tea. Barista must be an expert coffee knowledge and can produce a range of coffee beverages, whilst also being involved in customer service, hygiene and sales processing.

Barista responsibilities include educating guests ondrinks menu, making recommendations based on their preferences, up-selling special items and taking orders. To be successful in this role, you should have customer service skills and knowledge of how brewing equipment operates.

BARISTADUTIES AND RESPONSIBILITIES:
• Greet guests as they enter
• Give guests drink menus and answer their questions regarding ingredients
• Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
• Prepare beverages following recipes
• Preparing a range of different coffee drinks including espresso, café latte, macchiato, flat white and cold brew
• Selling coffee products such as beans, grinding and brewing equipment with the ability to provide demonstrations where necessary
• Serve beverages and prepared food, like cookies, pastries and muffins
• Keep the coffee station area clean
• Maintain stock of clean mugs and plates
• Check if brewing equipment operates properly and report any maintenance needs
• Comply with health and safety regulations
• Communicate guests feedback to managers and recommend new menu items

Prerequisites:
• Must be able to communicate in English writing and speaking and other languages are advantages. Good personality and Positive interpersonal skills required.

Education:
• Formal qualification or training as a barista
• Knowledge of coffee preparation from roasting and grinding beans to pouring coffee
• Secondary School Education; relevant hospitality school training is a plus
• Basic math skills Requirements and skills
• Previous experience working as a barista or waiter in a coffee shop
• Hands-on experience with brewing equipment
• Knowledge of sanitation regulations
• Flexibility to work various shifts
• Ability to gauge customers’ preferences
• Excellent communication skills

Experience:
• Previous bartending experience required in a Mid-scale or Luxury property. Experience in handling Point of sale (POS) terminals and Stock & Inventory management software.


Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education: Bachelor Degree

Job application procedure

Please send your CV and Cover letter quoting the job titleon the email subject (Barista Coffee Job Vacancy (JV/ECL/SL02/23) on or before 27th November, 2023 to application@expertconsultancy.co.tz 


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