Customer Engagement Executive job at Wasoko
802 Days Ago
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Vacancy title:
Customer Engagement Executive

[ Type: FULL TIME , Industry: Nonprofit, and NGO , Category: Customer Service ]

Jobs at:

Wasoko

Deadline of this Job:
26 September 2022  

Duty Station:
Within Tanzania , Zanzibar , East Africa

Summary
Date Posted: Monday, September 12, 2022 , Base Salary: Not Disclosed

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JOB DETAILS:
Key Responsibilities
• Reach out to customer leads through cold calling
• Present, promote and sell products/services using solid arguments to existing and prospective
• customers.
• Perform analysis of existing/potential customers to meet their needs.
• Establish, develop and maintain positive business and customer relationships
• Reach out to churned customers through cold calling and get them ordering again.
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Achieve agreed upon sales targets and outcomes within the schedule
• Coordinate sales effort with team members and other departments
• Analyze the territory/market’s potential, track sales and status reports
• Supply management with reports on customer needs, problems, and interests.
• Key Relationships
• Warehouse branch management,
• Warehouse Logistics management,
• Delivery Agents,
• Product Team
• Customer Growth teams
• Active Wasoko’s Customers

Key Skills and competencies
• Ability to work efficiently and independently in a fast-paced sales environment
• Effective teamwork abilities
• Strong oral and written communication skills
• Strong sense of patience to follow through with problem resolution
• Must have a Smart Phone
• Laptop an added advantage

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Job application procedure
To apply follow this link https://wasoko.breezy.hr/p/b26ca108c8ae-customer-engagement-executive?source=directemployers 


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Job Info
Job Category: NGO - Non Government Organisations jobs in Tanzania
Job Type: Full-time
Deadline of this Job: 26 September 2022
Duty Station: Zanzibar
Posted: 12-09-2022
No of Jobs: 1
Start Publishing: 12-09-2022
Stop Publishing (Put date of 2030): 12-09-2066
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