Summary
Date Posted: Tuesday, December 10 2024, Base Salary: Not Disclosed

JOB DETAILS:
The Visa Assistant performs a wide range of consular duties associated with delivering nonimmigrant visa (NIV) and immigrant visa (IV) services, in accordance with the Consular Section’s standard operating procedures and established visa processing guidelines. Incumbent performs data-entry, document review, correspondence, visa printing, and other general office work. Customer service focus is essential in a Consular Section that addresses a diverse range of applicants in person and via correspondence daily. The position requires a high-level attention to detail to ensure cases meet documentary requirements, as well as to spot trends or potential issues and escalate those as necessary. The job holder is fully cross trained to function in any role as required by consular demand and scheduling, this can include the ability to rotate between the Non-Immigrant Visa and Immigrant Visa sections if necessary

The link to a full position description is https://bit.ly/VisaAssistant  (PDF 158KB)

Requirements:
All selected candidates must be able to obtain and hold a:
• Security certificate; and
• Medical certificate

All selected candidates will be subject to a background investigation and a pre-employment medical exam.
Selected candidate must be able to begin working within a reasonable period of time upon receipt of agency authorization and clearances/certifications or their candidacy may end.

Education Requirements:
Completion of two (2) years of college or university studies is required.
.
Evaluations:
You will be evaluated against the qualifications and requirements in this vacancy announcement.
You may be asked to complete a pre-employment language or skills test.
You must complete the application form and provide the required documents. Your application must address all the position qualifications and requirements including education, experience, language, and any knowledge/skills/abilities listed. If you fail to submit a complete application, then your application may be disqualified for this position.

Experience:
Minimum two (2) years’ experience involving the application of regulations and law, extensive public contact, customer service, or problem-solving experience is required.

Job Knowledge:
Good understanding of local governmental organizations, immigration law and practices, and cultural and social practices.

Skills And Abilities:
Intermediate knowledge of MS Word, and Outlook and basic knowledge of MS Excel and Power Point is required.
Must be able to perform work with accuracy at a quick, rapid pace. Must be able to deal effectively with the public, exercising tact, and be able to work under continuous pressure and time constraints. Must demonstrate attention to detail, ability to work effectively as a member of a team as well as independently with minimal supervision, and strong interpersonal skills. Must have good skills for drafting written correspondence in both English and local language. Must be able to apply good judgment in evaluating evidence, protecting sensitive information, and applying regulations correctly.

Work Hours: 8

Experience in Months: 24

Level of Education: Bachelor Degree

Job application procedure

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