Summary
Date Posted: Thursday, October 10, 2019 , Base Salary: Not Disclosed

JOB DETAILS:
  Position: Security Supervisor
GENERAL DESCRIPTION:To command and control guards and guard posts for effective provision of security services at Mtibwa Sugar Estates.
DEPARTMENT & LOCATION: Risk Management – Mtibwa Estates Limited
GRADE: Supervisor.
REPORTS TO: Security Field Officer..

OVERALL RESPONSIBILITY:
• The Supervisor is the interface between Security Management and guards, ensuring operational tasks and deployments are correctly implemented.
• Safeguarding of life and property
• Reduction of Mtibwa Sugar Estates Limited exposure to loss
• Management of guards and guard posts
• Ensuring effective response to incidents
• Ensure effective deployment of guard shifts
• Identify and effect speedy replacement of shortages
• Application of operational procedures in accordance with the Operations Manual
• Liaise with Security Management to ensure effective deployment
• React to customer complaints and incident reports
• Maintain efficient and timely reporting
• Maintain discipline and morale
• Relay information, intelligence and guards’ concerns to Security Field Officer

ROLE & CONTEXT:
• Liaise with Security Field Officers to co-ordinate effective manning of all Mtibwa Sugar Estates Limited locations.
• Attend weekly operations meeting
• Maintain operational procedures in accordance with operations manual
• Manage internal and external threats by managing security situations and directing resources as appropriate
• Write incident reports and complaint forms in accordance with operation manual
• Deal with Management complaints in a timely and courteous manner
• Provide observations and recommendations to Field Officers
• Ensure reports, OBs and returns are accurate and timely
• Supervisor Shift Summary
• Guard Check List and roster returns
• Fault Correction Forms
• Ensure that all incidents during the shift are reported and incident reports raised
• Visit posts in designated zones at least twice per 12 hour shifts
• Carry out site security surveys as required
• Maintain discipline in accordance with Company core values and disciplinary code
• Ensure personnel are briefed and equipped for forthcoming shift
• Ensure all posts are properly manned and deal with shortages
• Ensure uniform and equipment requirements are sufficient for operational delivery
• Ensure guards understand and are familiar with their post orders
• Assist Field Officers in nominating awards for good work
• Follow up cases with the Security investigator

  CONSULTS WITH: Security Manager, Field Officers, Guards, Mobile Response Team
REQUIRED SKILLS & QUALIFICATIONS (processes and technology):
• Good experience of Warrior security guard operations.
• 2 years minimum experience as a guard desirable
• Excellent command of written and verbal English
• Working knowledge of local language and dialects
• Microsoft Word, Excel and email desirable
• Tact and diplomacy
• Firm disciplinary skills
• Good time management skills
• Highly motivated
• Fit and healthy

Job Education Requirements: Degree

TERM OF EMPLOYMENT: Fixed term contract - As per contract of employment. ETHICS: To communicate and uphold the Mtibwa Sugar Estates Limited’s philosophy of maintaining the highest standards of honesty, openness and financial accountability.

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Job application procedure
Address to: Human Resources Manager, Mtibwa Sugar Estates Ltd, P.O.Box 42, Mtibwa. Email address: mse@mtibwa-sugar.co.tz  and gmugeta@mtibwa-sugar.co.tz  Deadline 20th October, 2019 at 00:00 a.m

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