Vacancy title:
2 IT Technician

[Type: FULL_TIME, Industry: Information Technology, Category: Computer & IT]

Jobs at:
Kilombero Sugar

Deadline of this Job:
Tuesday, April 15 2025

Duty Station:
Morogoro | Dar es Salaam | Tanzania

Summary
Date Posted: Wednesday, April 2 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Job Purpose
The successful candidate will be responsible to troubleshoot and support desktop systems, assist with network issues, and ensure smooth user desktop operation.

Specific Duties and Responsibilities

• Provide first-level support to users facing technical issues with hardware, software, and network systems.
• Diagnose and resolve technical problems, frequently using remote access tools.
• Assist users with the setup, configuration, and use of IT equipment and software.
• Log and track incidents and service requests in a ticketing system, ensuring timely resolution.
• Perform routine maintenance tasks, including software updates, backups, and system monitoring.
• Create and maintain documentation for common issues, solutions, and IT procedures.
• Offer guidance to users on best practices and new technologies.
• Ensure compliance with IT security policies and procedures, including managing user access and permissions.

Job Qualification and Experience

• Diploma in Information Technology or equivalent from a recognized institution.
• Minimum 6 months experience in installing and configuring various computer systems.
• Knowledge of installing, configuring, and repairing computer hardware and software.
• Skills in setting up, administering and troubleshooting network resources, including routers and switches.
• Ability to diagnose and resolve hardware, software, and network issues efficiently.

Work Hours: 8

Experience in Months: 6

Level of Education: associate degree

Job application procedure

Interested and qualified ?click here

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