Vacancy title:
20 Customer Service Officers II
Jobs at:
Tanzania Airports Authority (TAA)Deadline of this Job:
Saturday, August 24 2024
Summary
Date Posted: Monday, August 12 2024, Base Salary: Not Disclosed
JOB DETAILS:
DUTIES AND RESPONSIBILITIES
• To identify customers and their needs;
• To interact with airport customers to provide them with information and guidance on their inquiries regarding services provided;
• To coordinate with other departments on customer care matters and provide reports daily, weekly, monthly, and annually;
• To provide consistence customer care of the highest standards in accordance with professional ethics in the working environment;
• To communicate courteously with customers at all times by telephone, e-mail, letters, face to face etc;
• To facilitate training of other employees in customer care issues and encourage sharing of experience; and
• To perform other duties as may be assigned by supervisor.
QUALIFICATION AND EXPERIENCE
Holder of Bachelor Degree in Commerce/Business Administration (Marketing), Marketing, Mass Communication, Entrepreneurship, Public Relations or equivalent qualifications from a recognized Institution
REMUNERATION SALARY SCALE: TAAS 4.1
Job Experience: No Requirements
Work Hours: 8
Experience in Months:
Level of Education: Bachelor Degree
Job application procedure
Interested and Qualified? Click here to apply
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