Vacancy title:
3 Customer Services Officers
Jobs at:
K’s HospitalDeadline of this Job:
06 July 2022
Summary
Date Posted: Tuesday, July 05, 2022 , Base Salary: Not Disclosed
JOB DETAILS:
Duties and Responsibilities
• Evaluating all documents to ensure that appropriate information has been obtained for billing purpose.
• Handling patient’s complaints, referral sources and administration department inquires.
• Communicate with insurance office for authorization request, as well as conducting insurance verification and eligibility for service.
• Responsible for coordinating, collecting and imputing all patient information and new patient set-ups into a customer information system.
• Ensuring customer satisfaction by assisting them with issues and concern related to their health, making decision as needed off hours without supervision to ensure uninterrupted providing of services. communicate and coordinate with internal departments.
Qualification and Experience
• Diploma, PR / Marketing degree or equivalent
• Experience of not less than two years.
• Experience working in a hospital.
• Numeric, Oral and written language applications.
• Interpersonal skills
• Communication skills – verbal – non verbal and written
• Listening skills
• Critical & problem solving skills
• Customer service orientation
• stress tolerance
• Attention to detail and accuracy.
Job Experience: No Requirements
Work Hours: 8
Level of Education: Postgraduate Degree
Job application procedure
Applicants must attach an up-to-date Curriculum Vitae (CV) having reliable contacts; postal address, e-mail and telephone numbers
Applicants should apply on the strength of the information given in this advertisement;
Applicants must attach their certified copies of the following certificates; Postgraduate/Degree/Advanced Diploma/Diploma/Certificates; Postgraduate/Degree/Advanced Diploma/Diploma transcripts; Form IV and Form VI National Examination Certificates; Birth certificate.
Applicants should indicate three reputable referees with their reliable contacts;
Applicants with special needs/case (disability) are supposed/advised to indicate;
Applications should be submitted electronically through the email: kshospitalltd@gmail.com with the subject line of the Position or hand delivered to:
Hospital Secretary,
P. O. BOX 450, Mafiat, Mbeya. Please note: only shortlisted candidates will be contacted for interview. Closing date for application is 6th July 2021
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