Summary
Date Posted: Thursday, December 14 2023, Base Salary: Not Disclosed

JOB DETAILS:
Tenure - 1 year (Renewable subject to performance)
Location - Lake Zone, Northern Zone, Western Zone, Highlands Zone, Central Zone, Southern Zone & Zanzibar Cluster

Job Purpose:
Drive retail sales objective of the bank through day-to-day customer visits and selling bank products and services to new and existing customers, while deepening existing customer relationships and maintain operational excellence within the appropriate service standards.

Main Responsibilities
• Acquire new bank customers by appointment, referral solicitation or door to door canvas in the assigned territory
• Open bank accounts to new customers and collect account opening fees for onward delivery to the branch
• Register customer to NMB mkononi and educate on the usage of our self-service channels
• Ensure all account opened meet the required KYC standards as per the bank's processes and procedures
• Meet or exceed weekly, monthly or yearly sales quotas
• Generate leads, upsell and cross-sell bank products and services from the customers
• Participate in campaigns, special projects & events to sell bank products and services
• Identify repeat businesses and create relationship by regular selling of bank products & services
• Assist management in identifying viable marketing and pricing strategies
• Safe keeping of working tools and marketing materials
• Continuous upgrade and improve sales presentation (avoid miss-selling) and knowledge of products, services and bank tariffs
• Perform any other relevant duties as assigned

Knowledge and Skills
• Direct sales knowledge
• Knowledge of bank products and services
• Ability to handle and build customer relationships
• Ability to sell outside the banking halls with daily exposure to outside environment, including inclement weather
• Flexible to work within non-standard business hours
• Excellent detail orientation and follow through skills
• Sound consultative selling skills
• Exceptional customer service skills
• Communication and Presentation skills
• Standard Computer skills word and excel

Qualifications and Experience
• Bachelor's degree, Diploma or equivalent in Business related fields like Marketing, Business Administration, Accounting, Finance or any other related fields.
• Fresh university graduates are highly encouraged to apply.



Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education: Associate Degree

Job application procedure
Interested and qualified? Click here to apply

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