Vacancy title:
7 Front Office Officers
Jobs at:
Junction TanzaniaDeadline of this Job:
23 January 2020
Summary
Date Posted: Thursday, January 16, 2020 , Base Salary: Not Disclosed
JOB DETAILS:
Job Title: 7 Front Office Officers .
Main Job Task and Responsibilities
• Answer incoming calls and respond to customer’s emails.
• Management and resolve customer complaints regarding Wassha services.
• Sell Wassha products and place customer orders in the computer system.
• Provide product and service information to customers concerning Wassha service
• Research required information using available resources
• Research, identify, and resolve customer complaints using applicable Wassha software
• Process orders, forms, and application
• Document all call information according to standard operating procedures.
Job Skills: Not Specified
Education and Experience
• High school diploma, Bachelor degree or equivalent
• Proficient in relevant computer applications
• 1 years of experience in a call center environment
• Knowledge of customer service practices and principles
• Excellent data entry and typing skills
Job Education Requirements: Not Specified
Job Experience Requirements: Not Specified
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Job application procedure
Interested Candidates with the above mentioned Qualifications should send their Application through this email: jobjunctiontz@gmail.com
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