Summary
Date Posted: Monday, May 13 2024, Base Salary: Not Disclosed

JOB DETAILS:
We are currently seeking a dedicated and experienced Pit Boss to oversee our gaming operations and ensure the highest level of customer service and compliance with gaming regulations. The Pit Boss plays a crucial role in maintaining the integrity of our gaming floor while fostering a welcoming and enjoyable environment for our patrons.

JOB DESCRIPTION
• Supervise and coordinate all activities within the designated Pit area, including table games such as blackjack, roulette, poker, Texas Hold’em and others.
• Monitor the conduct of Dealers and Players to ensure compliance with gaming regulations and company policies.
• Provide guidance and support to dealers as needed, including resolving disputes and handling customer inquiries or concerns.
• Conduct regular inspections of gaming equipment and facilities to ensure functionality, cleanliness, and safety standards are met.
• Manage table limits and game procedures to optimize revenue generation and customer satisfaction.
• Assist with training and development initiatives for new and existing staff members.
• Maintain accurate records of transactions, pay-outs, and other relevant data.
• Collaborate with other departments to coordinate special events, promotions, and tournaments.
• Stay informed about industry trends, regulations, and best practices to continuously improve operations.

REQUIREMENTS
• Previous experience of over 1 year as a Pit Boss or similar role in a casino environment.
• Thorough understanding of casino games, rules, and procedures, with expertise in multiple table games.
• Strong leadership and decision-making skills, with the ability to handle high-pressure situations calmly and effectively.
• Excellent communication and interpersonal skills, with a focus on delivering exceptional customer service.
• Knowledge of gaming regulations and compliance standards.
• Attention to detail and accuracy in record-keeping and reporting.
• Availability to work flexible hours, including evenings, weekends, and holidays.

WORKING HOURS
8 hours day or night shifts including Saturdays, Sundays, and Public Holidays

Work Hours: 8

Experience in Months: 12

Level of Education: Associate Degree

Job application procedure
If you are passionate about delivering outstanding experiences in the gaming industry and possess the qualifications outlined above, we invite you to apply by submitting your resume, a cover letter detailing your relevant experience and why you would be a great fit for the role and a photo taken recently

Interested candidates may deliver their applications at The Casino 2nd & 3rd Floor, Palm Village, Mikocheni (Warioba Street)

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