Vacancy title:
Chargeback Analyst
Jobs at:
Barclays Bank TanzaniaDeadline of this Job:
31 January 2020
Summary
Date Posted: Thursday, January 23, 2020 , Base Salary: Not Disclosed
JOB DETAILS:
Regionally relevant. Locally grounded. With a history of doing business in Africa for over a hundred years, we have a presence across 12 countries in Africa. A career at Barclays Africa promises opportunity and challenge - an opportunity to be part of an organisation that is changing the future of banking, and the challenge to drive the change and lead us into the future. .
Job Description Identifying customer needs & managing customer flow (queues): Effectively directing customers to the appropriate banker to provide end-to-end solutions to client needs | Digital ambassador: Act as a digital ambassador matching client needs and digital platforms accurately & successfully to encourage digital channel adoption where it makes sense to do so | Sales & Service: Consistently deliver exceptional sales & service & team goals | Compliance and Risk Management: Drive proactive compliance & risk management in all essential banker activity including risk identification, risk prevention e.g. operational risk, information security (customer confidentiality) etc
Job Skills: Not Specified
Qualifications Bachelor's Degree - Business, Commerce and Management Studies, Banking Knowledge (Meets all of the requirements), Business Improvement Orientation (Meets all of the requirements), Customer Excellence - Service Delivery (Meets all of the requirements), Enabling team success (Meets all of the requirements), Experience in a similar environment, Openness to change (Meets some of the requirements and would need further development)
Job Education Requirements: Not Specified
Job Experience Requirements: Not Specified
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