Summary
Date Posted: Monday, October 17, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Chomoka Product Manager Job Vacancy at CARE

Job Description
Responsibilities
• Development of Product Strategy
• Develop & assess progress against KPIs and product performance metrics, including analysis of past performance.
• Manage the product working group including roadmap, prioritization, defining resource requirements and stakeholders to ensure buy in across the business.
• Collaborate with senior leadership to ensure Chomoka’s product and systems can support and adapt to plans for scaling within existing markets and into new markets o Assess technology solutions and in-person training trade-offs.
• Product strategy and vision implementation
• Support team and partners to sell and implement our products.
• Work cross-functionally with sales, implementation support, and customer success to build knowledge and capacity to sell and implement our products.
• Engage with partners and create a framework to scale collaborations and build effective feedback loops within each partnership.
• Assess technology solutions and in-person training trade-offs as they relate to product sales and distribution in existing and new market
• Management of Chomoka core team, product team & Care Office relations
• Establish & strengthen our product development practices for scale and team growth.
• Develop and manage partnerships with Mobile Network Operators and financial institutions to build links, driving financial inclusion for informal savings groups members.
• Provide direction for Chomoka Core Team based in Dar es Salaam, comprised of Training, Local Business Development, Marketplace and Customer Support Functions.
• Nurture relationship with TZ Country Office, ensuring alignment with CO strategy.
• Business Development & Operations Management
• Work with Chomoka Global Team to develop marketing and pricing collateral / communications plan /and social media presence for each country and the wider universe Chomoka inhabits, raising our profile when we deem it appropriate.
• Monitor Chomoka implementations and surface issues, providing Technical Assistance and Best Practice guidance as required.
• Lead implementation of Chomoka after-sales and expansion activities with key stakeholders.
• Pursue business development opportunities

Qualifications
• An undergraduate degree in business administration, finance, marketing or related degree required or equivalent combination of education and work experience.
• 5+ years of experience working with informal savings groups in developing country contexts preferably in Sub- Saharan Africa.
• Experience leading implementations of mobile money, digital savings applications, digital literacy initiatives
• Experience working with iNGOs, Financial Service Providers (Microfinace Institutions, Commercial Banks) and/or FinTechs focused on rural/ under served populations in Sub-Saharan Africa.
• Exposure to design and build process of technology solutions and M&E or customer feedback mechanisms.
• Demonstrated experience applying human-centered design (HCD) practices to the product development life cycle.
• Successful track record identifying, negotiating service contracts with, and managing technology service providers.
• Prior experience setting strategic direction for products tailored to / designed for informal savings groups, with demonstrated awareness of past efforts in this space.

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Work Hours: 8

Experience in Months: 60

Level of Education: Postgraduate Degree

Job application procedure
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