Summary
Date Posted: Monday, July 15, 2019 , Base Salary: Not Disclosed

JOB DETAILS:
  Musoma Urban Water Supply and Sanitation Authority (MUWASA) is a utility established under section 9 of the Water Supply and Sanitation Act No. 12 of 2009 with the objective of provision of Water Supply and Sanitation services in Musoma Municipality. In this respect, the activities of MUWASA have specifically expanded and the Authority now invites applications from suitably qualified and skilled individuals who are self-motivated, dynamic and result oriented to fill the following posts.
Title of the Position: Commercial Manager
Scope of the position and expected output: Formulation of policies and strategies for customer attraction and ensure efficient and effective customer data collection and computation.
Appointed by: Board
Reporting to: Managing Director
Supervises: Department staff.

  Key Duties Responsibilities
• To ensure that customer data collection, computation and analysis is carried out and to ensure taking proper action to satisfy customer demands and needs.
• To carry out customer satisfaction survey.
• To formulate policies and strategies for customer attraction. To ensure the monitoring of water supply at public supply points (such as water kiosks and stand pipes).
• To ensure timely connection of new customers as well as disconnection and reconnection.
• To appraise and counsel staff in the department.
• To prepare department's budget. To ensure the customers are informed of all developments with regards to water and sewerage services.
• To formulate policies for making water and sewerage customers satisfied with the Authority's services (e.g. promotional/advertisement activities for the urban population) To manage meter readings, calculation of bills and preparation of Invoices (billing).
• To perform any other duties as may be assigned by the Managing Director.

Job Skills: Not Specified

Qualification & Experience
Holders of Masters Degree in Finance, Accountancy, Business Administration, Marketing, Economics or equivalent qualification from any recognized Institution with working experience of at least eight (8) years at a senior position with computer skills.
Terms of Engagement: Contract of unspecified period

Job Education Requirements: Not Specified
Job Experience Requirements: Not Specified

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Job application procedure
  A hand-written signed application letter attached with an updated Curriculum Vitae showing age, current employer and working position, address, names and contact addresses of three referees and day to day working telephone numbers, Copies of relevant academic qualification certificates and other relevant testimonials. Applicants employed in the Public Service should route their applications through their respective employers.
Only qualified short listed candidates will be informed for interview, your application letter (Job title indicated on the envelope) should reach the undersigned by 30th July 2019 before 16:00 pm.
All applications should be directed to:
The Managing Director Musoma Urban Water Supply and Sanitation Authority,
P.O Box 233, MUSOMA

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