Community Assistant
2025-04-21T15:10:55+00:00
Westerwelle
https://www.greattanzaniajobs.com/jsjobsdata/data/employer/comp_5869/logo/Westerwelle%20Foundation.png
https://westerwelle-foundation.com/
FULL_TIME
Arusha
Arusha
00000
Tanzania
Business Management and Administration
Admin & Office
2025-04-27T17:00:00+00:00
Tanzania
8
The Community Assistant is an active, on-the-ground presence within the space, helping to foster strong connections among members and ensuring the community remains engaged and supported. You will contribute to building a space that reflects the energy and values of WSHAs entrepreneurial ecosystem. The Community Assistant reports directly to the Community & Marketing Manager and collaborates with the Global Director of Community & Marketing.
Responsibilities
Community & Space
- Manages the reception and gives tours to prospective clients
- Supports with ad hoc member requests (Room booking, printing, etc.)
- Maintains good relations with all community members (co-working, programmes & partners)
- Ensures space is clean and orderly and takes care of small space improvements
- Supports with community inventory ordering (inform Finance & Operations to order supplies if/when needed)
- Supports with co-working contract management
- Onboards new members (Intro to space and other members to make everyone feel welcome)
- Ensures Nexudus is up to date with member details
- Community platform: Replies to all messages and posts on WSH channel
- Gathers feedback from members through satisfaction surveys
- Manages who has access to the space (registering and removing members from biometrics)
Coworking Sales
- Gives space tours to prospective clients
- Responds to incoming coworking and event inquiries via email, phone, and walk-ins
Events
- Supports with the organization of community events with support from Community & Marketing Manager
- Supports with organization of large programme events with support from Community & Marketing Manager escP0A8 CzLcif
- Coordinates event logistics (e.g. space preparations) with support from Community & Marketing Manager
Requirements
- Demonstrated experience in customer service and client relationship management, with a strong focus on responsiveness and problem-solving.
- Proven ability to handle administrative duties with precision, efficiency, and strong organizational skills.
- Fluency in both English and Swahili is required; proficiency in additional languages is a plus.
- Familiarity with coworking platforms (e.g., Nexudus) and digital communication tools is advantageous.
Skills and Competencies
- Exceptional interpersonal abilities, with a friendly and approachable demeanor that fosters trust and connection among members.
- Highly detail-oriented with a proactive approach to maintaining order, consistency, and quality.
- Outstanding verbal and written communication skills; able to connect with a diverse community and communicate clearly across channels.
- Proficient in productivity and project management tools such as Asana, Microsoft Office Suite, Google Workspace, and similar platforms.
- Adaptable and self-motivated, capable of thriving in a dynamic, fast-paced setting with evolving priorities.
- Confident public speaker and natural networker, comfortable hosting events and speaking in front of groups.
- Strong logistical and coordination skills, particularly in organizing events, handling scheduling, and managing multiple tasks simultaneously.
Personal Attributes
- Reliable and trustworthy, demonstrating a high level of integrity, ownership, and follow-through in all tasks and responsibilities.
- Warm, empathetic, and service-oriented, with a natural talent for creating inclusive and welcoming environments.
- Energetic and curious, with a strong passion for entrepreneurship, innovation, and community building.
- A team player with a collaborative mindset who is always ready to pitch in and support others.
- Open to feedback and continuous learning, with a growth mindset and a positive, solutions-focused attitude.
Manages the reception and gives tours to prospective clients Supports with ad hoc member requests (Room booking, printing, etc.) Maintains good relations with all community members (co-working, programmes & partners) Ensures space is clean and orderly and takes care of small space improvements Supports with community inventory ordering (inform Finance & Operations to order supplies if/when needed) Supports with co-working contract management Onboards new members (Intro to space and other members to make everyone feel welcome) Ensures Nexudus is up to date with member details Community platform: Replies to all messages and posts on WSH channel Gathers feedback from members through satisfaction surveys Manages who has access to the space (registering and removing members from biometrics) Coworking Sales Gives space tours to prospective clients Responds to incoming coworking and event inquiries via email, phone, and walk-ins Events Supports with the organization of community events with support from Community & Marketing Manager Supports with organization of large programme events with support from Community & Marketing Manager escP0A8 CzLcif Coordinates event logistics (e.g. space preparations) with support from Community & Marketing Manager
Exceptional interpersonal abilities, with a friendly and approachable demeanor that fosters trust and connection among members. Highly detail-oriented with a proactive approach to maintaining order, consistency, and quality. Outstanding verbal and written communication skills; able to connect with a diverse community and communicate clearly across channels. Proficient in productivity and project management tools such as Asana, Microsoft Office Suite, Google Workspace, and similar platforms. Adaptable and self-motivated, capable of thriving in a dynamic, fast-paced setting with evolving priorities. Confident public speaker and natural networker, comfortable hosting events and speaking in front of groups. Strong logistical and coordination skills, particularly in organizing events, handling scheduling, and managing multiple tasks
Demonstrated experience in customer service and client relationship management, with a strong focus on responsiveness and problem-solving. Proven ability to handle administrative duties with precision, efficiency, and strong organizational skills. Fluency in both English and Swahili is required; proficiency in additional languages is a plus. Familiarity with coworking platforms (e.g., Nexudus) and digital communication tools is advantageous.
JOB-68065fffd1c7f
Vacancy title:
Community Assistant
[Type: FULL_TIME, Industry: Business Management and Administration, Category: Admin & Office]
Jobs at:
Westerwelle
Deadline of this Job:
Sunday, April 27 2025
Duty Station:
Arusha | Arusha | Tanzania
Summary
Date Posted: Monday, April 21 2025, Base Salary: Not Disclosed
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JOB DETAILS:
The Community Assistant is an active, on-the-ground presence within the space, helping to foster strong connections among members and ensuring the community remains engaged and supported. You will contribute to building a space that reflects the energy and values of WSHAs entrepreneurial ecosystem. The Community Assistant reports directly to the Community & Marketing Manager and collaborates with the Global Director of Community & Marketing.
Responsibilities
Community & Space
- Manages the reception and gives tours to prospective clients
- Supports with ad hoc member requests (Room booking, printing, etc.)
- Maintains good relations with all community members (co-working, programmes & partners)
- Ensures space is clean and orderly and takes care of small space improvements
- Supports with community inventory ordering (inform Finance & Operations to order supplies if/when needed)
- Supports with co-working contract management
- Onboards new members (Intro to space and other members to make everyone feel welcome)
- Ensures Nexudus is up to date with member details
- Community platform: Replies to all messages and posts on WSH channel
- Gathers feedback from members through satisfaction surveys
- Manages who has access to the space (registering and removing members from biometrics)
Coworking Sales
- Gives space tours to prospective clients
- Responds to incoming coworking and event inquiries via email, phone, and walk-ins
Events
- Supports with the organization of community events with support from Community & Marketing Manager
- Supports with organization of large programme events with support from Community & Marketing Manager escP0A8 CzLcif
- Coordinates event logistics (e.g. space preparations) with support from Community & Marketing Manager
Requirements
- Demonstrated experience in customer service and client relationship management, with a strong focus on responsiveness and problem-solving.
- Proven ability to handle administrative duties with precision, efficiency, and strong organizational skills.
- Fluency in both English and Swahili is required; proficiency in additional languages is a plus.
- Familiarity with coworking platforms (e.g., Nexudus) and digital communication tools is advantageous.
Skills and Competencies
- Exceptional interpersonal abilities, with a friendly and approachable demeanor that fosters trust and connection among members.
- Highly detail-oriented with a proactive approach to maintaining order, consistency, and quality.
- Outstanding verbal and written communication skills; able to connect with a diverse community and communicate clearly across channels.
- Proficient in productivity and project management tools such as Asana, Microsoft Office Suite, Google Workspace, and similar platforms.
- Adaptable and self-motivated, capable of thriving in a dynamic, fast-paced setting with evolving priorities.
- Confident public speaker and natural networker, comfortable hosting events and speaking in front of groups.
- Strong logistical and coordination skills, particularly in organizing events, handling scheduling, and managing multiple tasks simultaneously.
Personal Attributes
- Reliable and trustworthy, demonstrating a high level of integrity, ownership, and follow-through in all tasks and responsibilities.
- Warm, empathetic, and service-oriented, with a natural talent for creating inclusive and welcoming environments.
- Energetic and curious, with a strong passion for entrepreneurship, innovation, and community building.
- A team player with a collaborative mindset who is always ready to pitch in and support others.
- Open to feedback and continuous learning, with a growth mindset and a positive, solutions-focused attitude.
Work Hours: 8
Experience in Months: 36
Level of Education: bachelor degree
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