Summary
Date Posted: Friday, July 14 2023, Base Salary: Not Disclosed

JOB DETAILS:
Duties and Responsibilities
The Community Relations Coordinator is responsible for:
• Developing a good understanding of the EACOP stakeholder engagement requirements covering all project activities as set out in the Stakeholder Engagement Plan and related documents
• Ensuring stakeholder engagement activities based on the Stakeholder Engagement Plan are compliant with IFC Performance Standard 1 requirements
• Developing a detailed understanding of all regional stakeholders, required engagement methods, required engagement frequencies and engagement topics
• Supporting the in-field coordination of engagement activities in a specified geographic area as defined in the stakeholder engagement plan, including supporting the engagement requirements for livelihoods restoration, additional residual RAP Planning and RAP Implementation activities
• Prioritizing engagement with vulnerable stakeholders who may have additional engagement needs and adapts engagement methods to ensure inclusion
• Preparing for and supports the quarterly regional engagement with Regional and District governments facilitating the inclusion of relevant government and civil society stakeholders
• Where relevant, undertaking reinforced engagement (greater frequency and deeper into communities) with communities of vulnerable ethnic groups self-identifying as indigenous peoples
• Preparing for and supporting the quarterly engagement with the Traditional leaders of vulnerable ethnic groups self-identifying as indigenous peoples
• Coordinating with, and supporting where required, the Construction focused Community Relations Supervisors Contractors
• Receiving and recording grievances in Grievance Books and stakeholder engagement tool, liaising with Grievance Administrator including undertaking investigation, updating complainants and closing out grievances
• Receiving and recording in the stakeholder engagement tool stakeholder concerns, perceptions, questions and tracking trends within geographic area
• Managing the registration of government officials requiring allowances according to compliance requirements including recording and tracking payment and reporting back on any delays
• Maintaining up to date engagement records and ensure all engagements are captured and stored in the project stakeholder engagement tool
• Communicating any stakeholder concerns or risks to the Stakeholder Engagement Coordinator and Social Lead and ensure the implementation of required mitigation actions
• Producing daily, stakeholder engagement reports and any others as required by Stakeholder Engagement Coordinator and Social Lead
• Participating in coordinating meetings with land and social team.

Context and environment
• The Community Relations Coordinator is based in the field with regular interface with the Dar based 2 | P a g e TOTAL Classification: Restricted Distribution TOTAL – All rights reserved Stakeholder engagement team
• The Community Relations Coordinator is expected to interface continuously with all departments within the Land and Social department, wider EACOP organisation and Contractor/s as necessary.

Accountabilities
• The Community Relations Coordinator is responsible to ensure that stakeholder engagement activities are carried out as required by the stakeholder engagement plan
• The Community Relations Coordinator will ensure that all engagements are completed in compliance of the IFC Performance standards

Qualifications/Experience required
• Advanced Degree in Communications, Social Science or other relevant discipline required
• 10 -15 years of professional experience conducting community relations or engagement within rural communities required
• Experience in conducting engagement activities with authorities including associated protocols, required
• Experience in and understanding of stakeholder engagement practices in project environment, preferred
• High level of interpersonal skills with a proven ability to develop and maintain good relations with a wide range of stakeholders including a high level of discretion, diplomacy and ability to manage conflict and gain consensus, required
• High degree of organization and ability to organize team tasks and objectives required
• Proven ability to work independently, advance required tasks and meet deadlines required
• Excellent report writing and analytical skills required, proven attention to detail essential
• Proven computer skills, including MS Access, MS Excel required, experience using data management software preferred
• Fluency in English and Swahili (written and spoken) essential; other relevant local languages an advantage


Work Hours: 8

Experience in Months: 120

Level of Education: Postgraduate Degree

Job application procedure
All candidates who meet the criteria outlined as above are encouraged to send their CVs/Resumes to: recruitmenttanzania@qsourcing.com or link below not later than 29th July 2023

https://qsourcingservtec.applytojob.com/apply/tKaXjRd26A/QSSTEACOP-CRCCOMMUNITY-RELATIONS-COORDINATOR 

This position is open to Local only.

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