Vacancy title:
Customer Care

Jobs at:
Berai

Deadline of this Job:
07 July 2018

Duty Station:
Dar es Salaam, Tanzania

JOB DETAILS:
Location
Ilala, Kariakoo Dar Es Salaam

Description

Open vacancy for customer care service
The ideal candidate will perform the following duties

Customer Service Representative Job Duties:

• Attracts potential customers by answering product and service questions; suggesting information about other products and services.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs.
• Prepares product or service reports by collecting and analyzing customer information.
• Contributes to team effort by accomplishing related results as needed

Job application procedure
tel:+255782134567 
Fresher from college are welcome to apply (the minimum level of qualification is a college diploma)
Include a minimum of three referees in your cv