Customer Service Agent – Reservation job at Flightlink
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Vacancy title:
Customer Service Agent – Reservation

[ Type: FULL TIME , Industry: Transportation, Distribution, and Logistics , Category: Customer Service ]

Jobs at:

Flightlink

Deadline of this Job:
Tuesday, December 10 2024 

Duty Station:
Within Tanzania , Tanzania, East Africa

Summary
Date Posted: Tuesday, November 26 2024, Base Salary: Not Disclosed

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JOB DETAILS:
Key Responsibilities:
• Respond to reservation inquiries via phone, email, and online platforms.
• Confirm bookings and issue reservation confirmations.
• Manage changes and cancellations efficiently.
• Maintain accurate reservation records.
• Provide detailed service information and answer customer queries.
• Coordinate with other departments to ensure seamless service delivery.
• Handle customer complaints professionally and resolve issues promptly.

Eligibility Criteria:
• Proven two years of experience as a Reservation Officer or in a similar role.
• Excellent communication and customer service skills.
• Proficiency in reservation software and Microsoft Office Suite.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks under pressure.
• Warm, outgoing personality.
• No criminal convictions and must be medically fit.

How to Apply
Ready to join the Flightlink team? Follow these steps for a successful application:

1. Prepare Your Application:
o Updated CV/Resume.
o Cover letter detailing your experience and suitability for the role.
o Relevant certificates and supporting documents.

2. Email Your Application:
o Send your application to the email
o Use the subject line:
 [Position Title] Application – [Your Name] (e.g., Manager, Procurement Application – John Doe).

3. Double-Check Your Submission:
o Ensure all required documents are attached.
o Confirm the email address and subject line are correct.

Important Dates
• Application Deadline: Submit your application as soon as possible to ensure consideration.
(No specific dates provided; apply promptly to avoid missing out!)

Salary and Benefits
• Competitive salaries based on role and experience.
• Comprehensive benefits package including professional growth opportunities.
• Work with an industry leader in aviation services.
Conclusion
Flightlink is an exceptional place to grow your career and make a meaningful impact in the aviation industry. Whether you are a skilled procurement manager, a customer service expert, or a passionate sales executive, we welcome your application. Apply today and join our journey toward excellence!



Education Requirement: No Requirements

Work Hours: 8


Experience in Months: 24

Level of Education:

Job application procedure
Interested in applying for this job? Click here to submit your application now.


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Job Info
Job Category: Customer Service jobs in Tanzania
Job Type: Full-time
Deadline of this Job: Tuesday, December 10 2024
Duty Station: Tanzania
Posted: 26-11-2024
No of Jobs: 1
Start Publishing: 26-11-2024
Stop Publishing (Put date of 2030): 26-11-2077
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