Summary
Date Posted: Thursday, May 19, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
To provide banking support accurately and timeously through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Selecting this role has a compensation & benefit impact in Kenya. Please contact Reward for details.

Job Description
• Customer service: Deliver customer service at first point of contact
• Capturing financial transactions:
• Capture all financial transactions on the Bank system and ensure that all transactions are properly authorised by a mandated official before finalising the processing
• Fraud prevention: Identify potential fraudulent transactions and report these and other suspicious transactions as per the Money Laundering control framework to management
• Capture customer data:
• Update demographics such as address changes, name changes and standing order instructions based on information supplied by customer.

Education
• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

Work Hours: 8

Experience in Months: 6

Level of Education: Bachelor Degree

Job application procedure
To apply follow this link https://absa.wd3.myworkdayjobs.com/en-US/ABSAcareersite/job/CUSTOMER-SERVICE---RENTETION-OFFICER-1_R-15932679/apply 

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