Summary
Date Posted: Tuesday, June 07, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Job Responsibilities
• Manage Large amounts of incoming phones calls.
• Generate sales leads.
• Build suitable relation and trust with customer accounts through open and interactive communication.
• Handle customer complaints provide appropriate solutions and alternatives within the time limits follow up to ensure resolution.
• Keep records of customer interactions process customer accounts and file documents
• Follow communication procedures guidelines and policies.
• Take the extra mile to engage customer.

Requirements
• Knowledge and Experience
• Bachelor’s degree in business Administration, or related field
• Proven customer support experience or experience as a client service representative
• Strong phone contract handling skills and actives listening
• Familiarity with CRM system and practices
• Customer orientation and ability to adapt/ respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task prioritize, and manage time effectively
• Age not more than 35 years old
• 2-3 years’ experience with Contractions Company

Work Hours: 8

Experience in Months: 24

Level of Education: Bachelor Degree

Job application procedure
To apply follow this link https://cvpeopletanzania.zohorecruit.com/jobs/Careers/594044000007985053/Customer-Service?source=CareerSite 

All Jobs

QUICK ALERT SUBSCRIPTION