Summary
Date Posted: Monday, October 12, 2020 , Base Salary: Not Disclosed

JOB DETAILS:
At Infobip we dream big. We value creativity, persistence and innovation, passionately believing that it is through teamwork that we can all reach greater heights. Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 60+ offices on six continents, Infobip’s platform is used by almost 70% of the population, making it the largest network of its kind and the only full-stack cloud communication platform (cPaaS) globally. Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions. .

Why is this role important at Infobip?
In less than 10 years, we have rapidly grown from three brave founders into international IT company. To achieve our mission of reaching every mobile user on the planet, it is essential to continue nurturing great relationships with our clients. As a Customer Success Manager, you will directly impact how our business moves and succeeds by helping existing clients grow their businesses.

You know you are doing a good job when:
• You are in contact with all the key players in your assigned market and have great relationships with them.
• You understand your client’s business, knowing exactly which of our products can help them evolve their business.
• You have an excellent overview of the business and are up-to-date with the latest industry trends as well as the competition.
• Clients with whom you cooperate are satisfied and they show it by stable and/or increased usage of service.

Qualifications
More about you:
• 2-3 years of experience in B2B Enterprise Key Account Management or Client Relations, preferably in telecommunications or IT industry.
• 1-2 years of B2B Enterprise Sales Experience.
• Experience in Dealing & Presenting to C-Level.
• Understand Customer Journey.
• Bachelor's Degree in Business, Management, Communications, IT, Telecommunications or other related degree; or equivalent combination of education and experience.
• Written and verbal fluency in English is mandatory.
• Exceptional professional communication skills.
• Excellent command of MS Office suite, especially MS Excel.
• Strong analytical and organisational skills, with a systematic approach to problems.
• Strong Administration Skills.
• Strong Networking & Relationship building Skills.

Job Education Requirements: Not Specified

Job Experience Requirements: Not Specified

Work Hours: 8

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Job application procedure
To apply please click here https://jobs.smartrecruiters.com/Infobip/743999717980156-customer-success-manager?source=Linkedin 

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